Mohei Eldein Abouelezz
Branch Manager
Damietta,Egypt
Summary
Enterprising branch manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
18
18
years of professional experience
7
7
Certifications
Work History
Branch Manager
Banque Du Caire
, Egypt
06.2020 - Current
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Engaged employees in business processes with positive motivational techniques.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Examined customer loan applications for loan approvals and denials.
Head of Branch Customer Service
Banque Du Caire
, Egypt
01.2019 - 05.2020
Customer Service Manager
Banque Du Caire
, Egypt
04.2015 - 12.2018
Customer Service
Banque Du Caire
, Egypt
04.2014 - 03.2015
Retail Banking
Banque Du Caire
, Egypt
01.2010 - 03.2014
Chief Information Officer
Banque Du Caire
, Egypt
04.2009 - 12.2009
Employee
Damietta Cardiology And Gastric Center
, Egypt
11.2008 - 03.2009
Sales
Furniture Store
06.2006 - 10.2008
Education
Ph.D. - Business Administration
Damietta University
Egypt 09.2023 - Current
MBA - Business Administration
Arab Academy For Management
Egypt 04.2019 - 20210
Bachelor of Commerce - Accounting
Mansoura University
Egypt 09.2002 - 2006.05
Skills
Employee Development
Certification
The managing coach
Timeline
Ph.D. - Business Administration
Damietta University
09.2023 - Current
Branch Manager
Banque Du Caire
06.2020 - Current
MBA - Business Administration
Arab Academy For Management
04.2019 - 20210
Head of Branch Customer Service
Banque Du Caire
01.2019 - 05.2020
Customer Service Manager
Banque Du Caire
04.2015 - 12.2018
Customer Service
Banque Du Caire
04.2014 - 03.2015
Retail Banking
Banque Du Caire
01.2010 - 03.2014
Chief Information Officer
Banque Du Caire
04.2009 - 12.2009
Employee
Damietta Cardiology And Gastric Center
11.2008 - 03.2009
Sales
Furniture Store
06.2006 - 10.2008
Bachelor of Commerce - Accounting
Mansoura University
09.2002 - 2006.05
Similar Profiles
Hossam Eldin AhmedHossam Eldin Ahmed
Team Leader-Credit Information Risk Dept.(CCR) at Banque du CaireTeam Leader-Credit Information Risk Dept.(CCR) at Banque du Caire
MAHMOUD EBRAHIM RAGABMAHMOUD EBRAHIM RAGAB
Credit Officer at Banque Du CaireCredit Officer at Banque Du Caire
Soaad AliSoaad Ali
Customer Service Manager at Banque Du CaireCustomer Service Manager at Banque Du Caire
Amr Mahmoud Moustafa TahounAmr Mahmoud Moustafa Tahoun
Customer Service Officer at Banque Du CaireCustomer Service Officer at Banque Du Caire
Osama Fahmy Ahmed EldibOsama Fahmy Ahmed Eldib
Sr. Cost Control Analyst, Reporting M, Data M at Ahmadiah Contracting - The Avenues Khobar ProjectSr. Cost Control Analyst, Reporting M, Data M at Ahmadiah Contracting - The Avenues Khobar Project