Mohmmed Mourad
Alexandria
Kurzprofil
Engagierter Medizintechniker (Biomedical Engineer) mit fundierten Kenntnissen in der technischen Problemlösung, analytischem Denken und ausgeprägter Kundenorientierung. Erfahren im Management und der Optimierung medizinischer Technologien sowohl im klinischen Umfeld als auch im serviceorientierten Kundenkontakt. Durch fließende Sprachkenntnisse und Lehrerfahrung zudem stark in der Kommunikation, Wissensvermittlung und interkulturellen Zusammenarbeit.
Übersicht
3
3
Languages
1
1
Certification
4
4
years of post-secondary education
6
6
years of professional experience
Berufserfahrung
Online German Teacher
Self-Employed German Tutor
Alexandria
2024.01 - Current
- Planned and delivered German language courses across multiple proficiency levels (A1–C1).
- Instructed students in grammar, vocabulary, and practical conversation skills.
- Developed tailored teaching resources to enhance individual learning outcomes.
- Managed classroom discipline and positive environment by working with administrators on behavioural issues.
German-Speaking Customer Service Representative
Teleperformance
Alexandria
2024.01 - 2025.03
- Provided professional customer support and advisory services on behalf of Amazon in German.
- Efficiently handled customer inquiries and provided technical support within the e-commerce sector.
- Utilized modern CRM systems to manage customer interactions and track service requests.
- Managed customer complaints effectively and independently resolved complex issue cases.
Biomedical Engineering Intern
Italian Military Hospital
Alexandria
2024.01 - 2025.12
- Ensured the safe, reliable, and effective operation of critical medical devices and clinical technology.
- Collaborated closely with medical staff to optimize clinical workflows and enhance patient care.
- Managed, inspected, and performed routine maintenance on biomedical equipment to ensure compliance and functionality.
Biomedical Engineering Intern
Al-Qabari Specialty Hospital
Alexandria
2023.01 - 2024.12
- Collaborated closely with clinical staff, offering technical expertise and guidance on equipment operation.
- Optimized the integration and utilization of medical technology within daily clinical workflows.
- Performed comprehensive maintenance, troubleshooting, and repairs on a wide range of biomedical devices.
Assistance in conducting first aid and basic life
SAVE
Alexandria
2022.01 - 2023.01
- Instructed participants in essential first aid procedures to prepare them for critical emergency situations.
- Trained individuals in rapid scene assessment, wound management, and cardiopulmonary resuscitation (CPR) techniques.
Printed Circuit Board (PCB) Design Intern
EME Innovation Hub - BORG
Alexandria
2021.01 - 2022.01
- Designed, assembled, and tested printed circuit boards (PCBs) to ensure optimal performance and functionality.
- Applied sound electronics principles to execute precise component selection for circuit designs.
- Utilized industry-standard Altium Designer to create highly compact, reliable, and efficient PCB layouts.
Ausbildung
Bachelor of Science - Medizintechnik
Pharos University in Alexandria
Alexandria 2022.09 - 2026.06
Kompetenzen
- Biomedical Engineering: Maintenance & repair of biomedical equipment, clinical support, medical device compliance
- Electronics & Hardware Design: PCB design, circuit layout, Altium Designer, component selection, prototyping
- IT & CRM Systems: Proficient in Customer Relationship Management (CRM) tools, e-commerce platforms, technical troubleshooting
- Soft Skills & Pedagogy: Advanced communication, analytical thinking, conflict resolution, instructional design & knowledge transfer
SPRACHEN
Deutsch: Fließend / Verhandlungssicher
Proficient
C2
Englisch: Gute Kenntnisse (Intermediate)
Upper intermediate
B2
Arabisch: Muttersprache
Proficient
C2
Zertifizierung
- Certified Online German Teacher
- Goethe Certificate B2 (German Language Proficiency) – Goethe-Institut
Zeitleiste
Online German Teacher
Self-Employed German Tutor
2024.01 - Current
German-Speaking Customer Service Representative
Teleperformance
2024.01 - 2025.03
Biomedical Engineering Intern
Italian Military Hospital
2024.01 - 2025.12
Biomedical Engineering Intern
Al-Qabari Specialty Hospital
2023.01 - 2024.12
Bachelor of Science - Medizintechnik
Pharos University in Alexandria
2022.09 - 2026.06
Assistance in conducting first aid and basic life
SAVE
2022.01 - 2023.01
Printed Circuit Board (PCB) Design Intern
EME Innovation Hub - BORG
2021.01 - 2022.01