Mona Sleem

• - Remote | Software Services for U.S.-based Startups Led product ownership for U.S.-based software service initiatives, focusing on supporting early-stage startups with scalable digital solutions.
• Managed the product backlog, defined clear priorities, and ensured alignment with business objectives and customer needs in a fast-paced, Agile environment.
• Created detailed user stories, epics, and feature specifications to guide cross-functional teams across development, QA, and design. Collaborated closely with U.S. stakeholders to gather feedback, validate product direction, and drive value-driven delivery cycles.
• Conducted backlog grooming, sprint planning, and roadmap sessions to ensure timely and effective product iterations.
• Evaluated feature requests and enhancements based on business value, technical feasibility, and market needs to inform strategic decision-making.
• Acted as the main bridge between U.S.-based clients and offshore development teams, ensuring seamless communication and high-quality delivery standards.

• Spearheaded the end-to-end product lifecycle for digital investment tools, empowering over 1,000 users to begin their financial journeys with confidence.
• Defined product vision and roadmap in alignment with company goals and user feedback, ensuring the delivery of high-value features that enhanced user engagement and retention.
• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.

• Developed a comprehensive digital solution for assessing organizational values, supporting HR and leadership teams in improving performance, culture alignment, and decision-making processes.
• Led the full development lifecycle of the platform, including front-end, back-end, and database components using Python, Node.js, and React.

- Led a team of software developers in designing and delivering enterprise-grade telecom solutions, ensuring alignment with client specifications and industry standards.

• Played a key role in the development and delivery of critical VAS (Value-Added Services) for Vodafone Egypt, contributing to enhanced customer engagement and service capabilities.
• Developed and maintained core components for telecom services including:
• Location-Based Messaging Service – enabling targeted communication to users based on geographic data.
• Balance Transfer Service – facilitating secure and real-time credit transfers between prepaid users.
• Collaborated with cross-functional teams including business analysts, testers, and system engineers to ensure seamless integration and deployment across Vodafone’s infrastructure.
• Participated in full software development lifecycle, from requirement analysis and design through to testing, deployment, and post-launch support.
• Focused on performance optimization and system scalability to meet high-volume telecom traffic demands.
• Ensured adherence to coding standards, security protocols, and service-level agreements (SLAs) in all deliverables.

• Contributed to the development of automated systems supporting telecom operations, focusing on improving efficiency and service delivery for major telecom clients.
• Participated in the design and implementation of an ADSL automatic configuration system, streamlining customer setup processes and reducing manual intervention for internet services.
• Engaged in the full software development lifecycle, including requirement analysis, coding, testing, deployment, and maintenance.
• Collaborated closely with system analysts and QA teams to ensure reliable, scalable, and secure software solutions in alignment with client expectations.
• Developed and maintained application components using Java, Oracle, and related technologies within telecom-specific environments.
• Provided technical documentation and participated in continuous improvement efforts for existing systems.