Monica Adel Sobhy

• Managed a diverse portfolio of Partners across various industries, ensuring personalized service and attention to detail.
• Implemented strategic growth plans for the partner resulting in increased revenue year over year.
• Acquire new cloud partners by Enhancing up-sell and cross-sell opportunities by working closely with Sales Agents, Solution Specialists, client sales teams, and channel partners.
• Constantly research and educate self with the newest developments in cloud capabilities and pricing for both the client and competitor.
• Consistently strives for positive results by employing effective problem-solving strategies. Take ownership and holds others, including Partners, TCMs, Solution Specialists, and Sales Agents, accountable for their actions, decisions, and objectives.
• Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution.
• · Collect feedback on most active channel partners and articulate it to the business.

• Responsible for Providing Business Recommendations and solving Problems using data management tools in Microsoft.

• Delivering data analysis for regional area using Excel and PBI.

• Following up and collecting IP Co-Sell wins forecast for

Dynamics and Teams from field Channel Managers, report actual vs forecast.

• Track and support IP Co-Sell Dynamics and Teams deal processing (partner and internal facing).

• Manage and follow up the deal registration process specifically for IP Co-Sell Dynamics and Teams.

• Supporting Channel Managers and partners on IP Co-Sell Dynamics and Teams.

• Monitor the IP Co-Sell for Dynamics and Teams deal process and uncover any issues.

• Be a local point of contact for Dynamics and Teams IP Co-Sell initiatives and inquiries

• Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
• Increased sales by establishing rapport with customers and identifying their needs.
• Increased sales by offering advice on purchases and promoting additional products.
• Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
• Listened to customer details and offered matching solutions to meet wide range of requirements.
• Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.