MOSTAFA ADEL
Sales Manager
El Marj,القاهرة
Summary
Dynamic Sales Manager with a proven track record at Orange, excelling in client relationship management and sales planning. Achieved consistent revenue growth by implementing strategic sales initiatives and fostering strong client connections. Skilled in lead generation and team motivation, driving performance to exceed sales targets and enhance customer loyalty.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Sales Manager
Orange
03.2018 - 06.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Customer Service Lead
Etisalat Customer Care
10.2017 - 03.2018
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Reviewed associate performance to identify training needs.
- Greeted customers and listened closely to problems described to determine solutions.
Education
Bachelor - Management Information Systems
HICMIS
Cairo09.2017
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Sales tracking
Lead generation
Sales operation
Business planning
Relationship building
Direct sales
KPI tracking
Sales operations
Sales process
Sales processes
Product and service management
Timeline
Sales Manager
Orange
03.2018 - 06.2025
Customer Service Lead
Etisalat Customer Care
10.2017 - 03.2018
Bachelor - Management Information Systems
HICMIS