Mostafa Ahmed Ibrahem Mohamed

Soft Service Section Head
I am a seasoned professional with extensive experience in facility management, particularly in soft services. My background includes multiple roles in hotels and management companies where I have honed my skills in leadership, coordination, and customer service. I thrive in dynamic environments and am committed to delivering top-notch service while improving operational efficiency

Strengths
Ability to Communicate
Strong communication skills aimed at improving team collaboration and service delivery
Self-Confidence
Self-assured in interactions and decision-making processes
Service-Focused
Focused on delivering excellent service and enhancing customer satisfaction
Improving the Working Environment
Dedication to improving the working environment for better employee satisfaction
Compliance with Labour Regulations
Knowledge of and adherence to labor regulations in service management
Accounts
Proficient in accounting practices related to facility management
Fleet Management
Experience in handling fleet operations ensuring readiness for service.

Training / Courses
Customer champion (Empowering customer & Driven success)
Training on customer service empowerment and driving success in client interactions
Impact learning & Development
Focus on enhancing learning methods and personal development
Interests
Career Interest / Passion