Mostafa Anan
Cairo
Summary
Hardworking and passionate job seeker with organizational skills for a position at your firm. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Language
Work History
Personal Banker
Commercial International Bank - CIB
06.2023 - Current
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Cross-sold bank products and services to meet customer needs and provide options.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
- Maintained customer records and updated account information.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Teller
Commercial International Bank - CIB
03.2022 - 05.2023
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Referred customers to other banking departments for specialized services.
- Played an active role in community events and initiatives on behalf of the bank, promoting our commitment to local engagement.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Processed customer transactions promptly, minimizing wait times.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Education
Bachelor of Commerce - Accounting
Suez Canal University
Ismailia, Egypt 04.2001 -
Skills
- Teamwork and Collaboration
- MS Excel
- Problem-solving abilities
- Relationship Building
- Multitasking
Timeline
Personal Banker
Commercial International Bank - CIB
06.2023 - Current
Teller
Commercial International Bank - CIB
03.2022 - 05.2023
Bachelor of Commerce - Accounting
Suez Canal University
04.2001 -