Mostafa Ashraf Zaki
_____________________
Menufia,Menufia
Summary
Dedicated and versatile professional with a Bachelor's degree in Physical Education and a strong foundation in wellness, hospitality, and customer service. Proven ability to adapt to diverse roles including lifeguard, receptionist, waiter, and massage assistant, consistently delivering high standards of safety, care, and guest satisfaction. Skilled in problem solving, team collaboration, and conflict resolution, with certifications in sports massage, cupping therapy, first aid, and padel training. Fluent in Arabic and English, with working knowledge of French, and committed to continuous personal and professional growth.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Lifeguard
Hotel Aqua Joy by Sunrise
06.2024 - Current
- Ensuring the safety of guests at the pool and beach areas
- Monitoring water activities and enforcing safety regulations
- Providing first aid and emergency response when necessary
Receptionist
Marassi Water World, Emaar Hospitality Group
06.2023 - 12.2023
- Welcomed and guided guests through the water park facilities
- Handled guest inquiries and provided information about attractions
- Assisted with ticketing and crowd management
Waiter
Lavender Restaurant & Lounge
07.2022 - 12.2022
- Took customer orders and ensured timely service
- Managed table reservations and guest seating
- Provided menu recommendations and maintained a welcoming atmosphere
Massage and Cupping Therapist Assistant
El-Harrak Massage and Cupping Center
04.2021 - 11.2021
- Assisted in preparing clients for massage and cupping sessions and providing therapy
- Maintained cleanliness and hygiene of therapy rooms
- Supported therapists in client care and scheduling
Fitness Assistant
I-Club Fitness & Gym & Spa
05.2020 - 03.2021
- Supported gym members with equipment use and workout routines
- Maintained cleanliness and order in the gym and spa areas
- Assisted in organizing fitness classes and wellness programs
Education
Bachelor’s Degree - Faculty of Physical Education
Menoufia University
01.2020 - 01.2024
Skills
Creative Thinking & Innovation
Strong Work Ethic & Reliability
Team Collaboration & Communication
Customer Service Excellence
Problem Solving & Critical Thinking
Negotiation & Conflict Resolution
Leadership & Team Management
Time Management & Prioritization
Adaptability & Flexibility
Attention to Detail
Certification
Sports Massage Course
Timeline
Lifeguard
Hotel Aqua Joy by Sunrise
06.2024 - Current
Receptionist
Marassi Water World, Emaar Hospitality Group
06.2023 - 12.2023
Waiter
Lavender Restaurant & Lounge
07.2022 - 12.2022
Massage and Cupping Therapist Assistant
El-Harrak Massage and Cupping Center
04.2021 - 11.2021
Fitness Assistant
I-Club Fitness & Gym & Spa
05.2020 - 03.2021
Bachelor’s Degree - Faculty of Physical Education
Menoufia University
01.2020 - 01.2024