Mostafa Haitham Katary
Clinical Pharmacist
New Cairo, Egypt
Summary
Motivated and detail-oriented Bachelor of Pharmacy graduate from the German University in Cairo, equipped with a strong foundation in clinical pharmacy, hospital practice, and patient care. Eager to make a meaningful impact in the healthcare sector through hands-on technical roles while pursuing professional growth. Proficient in communication, team collaboration, and customer support, complemented by diverse international academic and practical experiences. Committed to delivering exceptional patient outcomes and enhancing healthcare delivery through a dedicated approach to pharmacy practice.
Overview
3
3
years of professional experience
19
19
years of post-secondary education
Work History
Hospital Pharmacist Intern
El Demerdash Hospital
08.2025 - 10.2025
- Verified safety and accuracy of physician orders.
- Dispensed and procured medicinal products and supplies used in hospital.
- Developed effective relationships with physicians, nurses, and other healthcare professionals to ensure optimal communication and collaboration in patient care.
- Provided accurate drug information to healthcare providers on the safe use of medications within the hospital setting.
Clinical Pharmacist Intern
Children's Cancer Hospital Foundation 57357
06.2025 - 08.2025
- Assisted clinical pharmacists in reviewing pediatric oncology patient profiles and medication charts.
- Participated in daily ward rounds with the multidisciplinary team to assess drug therapy outcomes.
- Monitored adverse drug reactions and supported pharmacovigilance reporting processes.
- Ensured safe chemotherapy handling and proper storage in accordance with hospital protocols.
- Educated patients and caregivers about medication administration, adherence, and side effects.
- Contributed to case discussions on individualized dosing for oncology medications (e.g. methotrexate, vincristine).
- Gained practical experience in drug preparation units and IV admixture under aseptic conditions.
Customer Service Representative
Verizon
08.2024 - 08.2025
- Delivered exceptional customer service to Verizon clients across the U.S., resolving billing, account, and technical support issues.
- Promoted and upsold Verizon services and product bundles (e.g., mobile plans, internet upgrades), contributing to team sales targets.Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Pharmacist Intern
Hassan Badr Pharmacy
07.2022 - 09.2022
- Completed a 100-hour internship focused on community pharmacy operations.
- Assisted in dispensing medications and providing patient counseling.
- Gained experience in inventory management and customer service.
- Developed strong communication skills through direct interactions with patients.
- Community Pharmacy
Education
Bachelor of pharmacy - Pharma D- Clinical
German University in Cairo
09.2019 - 09.2025
IGCSE programme - undefined
New Ramses College
01.2006 - 01.2019
Skills
Medication dispensing and patient counseling
Clinical pharmacology and drug interactions
Hospital formulary management
Aseptic technique & sterile preparation
Chemotherapy handling (basic exposure)
Drug dosage adjustment (eg renal function-based)
Patient education and medication adherence support
Conflict resolution and problem-solving
Multicultural customer communication
Teamwork in clinical and corporate settings
Empathy and professional ethics in healthcare
Microsoft Office Suite (Word, Excel, PowerPoint)
CRM systems
Basic pharmacy software (eg, dispensing systems,pyxis)
Data entry & reporting accuracy
Sales and upselling techniques (Verizon experience)
Time management under pressure
Adaptability to structured, KPI-driven environments
COURSES
- Digital Marketing Strategy (The university of Edinburgh)
- Digital Marketing & E-commerce (Google)
Timeline
Hospital Pharmacist Intern
El Demerdash Hospital
08.2025 - 10.2025
Clinical Pharmacist Intern
Children's Cancer Hospital Foundation 57357
06.2025 - 08.2025
Customer Service Representative
Verizon
08.2024 - 08.2025
Pharmacist Intern
Hassan Badr Pharmacy
07.2022 - 09.2022
Bachelor of pharmacy - Pharma D- Clinical
German University in Cairo
09.2019 - 09.2025
IGCSE programme - undefined
New Ramses College
01.2006 - 01.2019
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