Mostafa Kassem
Sales Manager
Bani Mazar,Elminina
Timeline
General Manager - Eagle Trading
01.2024 - Current
Area Sales Manager - UCP Co.
2021.02 - 2024.01
Arab Academy For Science, Technology & Maritime - MBA,
2018.02 - 2020.02
Missouri State University - Mini MBA, Business Adminstration
2010.08 - 2011.01
Regional Sales Manager - IBN SINA Pharmaceuticals Co.
2008.11 - 2021.01
Branch Manager - Ibn Sina Pharmaceuticals Co.
2006.01 - 2008.01
Sales Supervisor - IBN SINA Pharmaceuticals Co.
2005.10 - 2006.01
Sales Representative - Pfizer Pharmaceutical Company
2001.01 - 2005.10
Sales Representative - UCP Co.
1997.09 - 2001.01
Elminia University - Bachelor of Science, Science
1990.09 - 1994.05
Work History
General Manager
Eagle Trading
Bani Mazar, Elminia
01.2024 - Current
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Area Sales Manager
UCP Co.
Elmina, Elminia
2021.02 - 2024.01
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
Regional Sales Manager
IBN SINA Pharmaceuticals Co.
Elmina, Elminia
2008.11 - 2021.01
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Branch Manager
Ibn Sina Pharmaceuticals Co.
Elmina, Elminia
2006.01 - 2008.01
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Sales Supervisor
IBN SINA Pharmaceuticals Co.
Elmina, Elminia
2005.10 - 2006.01
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Sales Representative
Pfizer Pharmaceutical Company
Elmina, Elminia
2001.01 - 2005.10
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
UCP Co.
Elmina, Elminia
1997.09 - 2001.01
- Increased sales revenue by identifying and targeting high-potential accounts.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
Education
MBA -
2018.02 - 2020.02
Mini MBA - Business Adminstration
2010.08 - 2011.01
Bachelor of Science - Science
1990.09 - 1994.05
Skills
- Menu Planning
- Risk Management
- Customer Service
- Sales Expertise
- Market Analysis
- Staff Training
- Market Growth