Mostafa Mahmoud
Director Of Human Resources
Cairo,Egypt
Summary
Human Resources Executive with 19 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
27
27
years of professional experience
2
2
Certifications
1
1
Language
Work History
Director of Human Resources
Safir international Hotels
09.2022 - Current
- Strategic and Operational Accountabilities as Head of HR
- Developed succession plans and promotion paths for staff.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Educated employees on company policy and kept employee handbook current.
- Met with employees annually for progress reviews and performance assessments.
- Designed robust compensation and benefits packages to attract top employees.
Freelance Consultant
HR and Training Consultancy and Private Business
Cairo
02.2021 - 08.2022
- Supported clients with business analysis, documentation, and data modeling.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Implemented practices and procedures to reduce expenditures and increase savings.
Human Resources Director
Hilton Worldwide Hotels & Resorts
09.2019 - 01.2021
Human Resources Manager
Hilton Worldwide Hotels & Resorts
06.2015 - 08.2019
Human Resources Manager
Hilton Worldwide Hotels & Resorts
10.2009 - 05.2015
Human Resources Manager
Sunrise for Hotels and Cruises
10.2008 - 09.2009
- Opening Team
Human Resources Manager
Domina Hotels and Resorts
05.2008 - 09.2008
Training Manager
Domina Hotels and Resorts
03.2007 - 04.2008
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted research and analysis of learning needs of employees to develop targeted training programs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Directed training programs and development paths for managers and supervisors.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
Training Coordinator
Domina Hotels and Resorts
08.2004 - 02.2007
Assistant Operation Manager
Nobafridge for Frozen & Food Supply
05.2002 - 07.2004
Sales Manager
Fouda Motors Company
10.1998 - 04.2002
Sales Manager
On Track Career Services
10.1997 - 09.1998
Sales Executive
Storm Marketing Consultants
09.1996 - 06.1997
Education
BBA - Hotel And Tourism
Arab Acadamy For Science And Technology
Alexandria, Egypt. 04.2001 -
Skills
Performance ManagementOrganization DevelopmentCompensation and BenefitsBuilding RelationshipsHR PoliciesTeam Engagement ProgramsPeople SkillsTaleo and Candidate Manager Systems for recruitment
Budget Forecasting
Performance Evaluation
Recruitment Strategies
Performance Reviews
Compensation Structuring
Human Resources Administration
Workforce Improvements
Employee Relations
Company Organization
Benefits Administration
Policy Implementation
Program Development
Training Leadership
Strategic Planning
Payroll Administration
Legal Compliance
Staff Supervision
Strategy Development
Certification
[Ecornell] Human Resources Business Partner.
Personal Information
- Place of Birth: Alexandria, Egypt
- Military Service: Completed
- Date of Birth: 01/06/72
- Nationality: Egyptian
- Marital Status: Married
References
- Mr. Mohamed Said, Hotel Manager Hilton Grand Nile Tower, 01010600005
- Mr. Haitham Nassar, General Manager Hilton Maadi Cornish, 01222217020
- Mr. Mohab Ghali, VP Operations- Hilton Egypt and north Africa, 01013333344
- Mr. Ahmed Salama, Ex- Cluster General Manager Hilton Alex, 01223239964
- Mrs. Doaa Moussa, CHRO Alameda Health care Group, 01201113444
- Mr. Sherif Samir, H.R. Director Dusit Hotel - Cairo, 01001601016
- Mr. Ossama Gamal, Egyptian Tourism Federation, 01222461721
- Mr. Bassem Gobran, CEO Oriental Coast for Hotels & Tourism, 01001484981
Timeline
Director of Human Resources
Safir international Hotels
09.2022 - Current
Freelance Consultant
HR and Training Consultancy and Private Business
02.2021 - 08.2022
Human Resources Director
Hilton Worldwide Hotels & Resorts
09.2019 - 01.2021
[Hilton Worldwide] Shine Assessment Center
02-2018
Human Resources Manager
Hilton Worldwide Hotels & Resorts
06.2015 - 08.2019
[Ecornell] Human Resources Business Partner.
08-2013
Human Resources Manager
Hilton Worldwide Hotels & Resorts
10.2009 - 05.2015
Human Resources Manager
Sunrise for Hotels and Cruises
10.2008 - 09.2009
Human Resources Manager
Domina Hotels and Resorts
05.2008 - 09.2008
Training Manager
Domina Hotels and Resorts
03.2007 - 04.2008
Training Coordinator
Domina Hotels and Resorts
08.2004 - 02.2007
Assistant Operation Manager
Nobafridge for Frozen & Food Supply
05.2002 - 07.2004
BBA - Hotel And Tourism
Arab Acadamy For Science And Technology
04.2001 -
Sales Manager
Fouda Motors Company
10.1998 - 04.2002
Sales Manager
On Track Career Services
10.1997 - 09.1998
Sales Executive
Storm Marketing Consultants
09.1996 - 06.1997