Mostafa Mahmoud
New Cairo,C
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Clothing Brand Owner
Penel
04.2024 - Current
- Established strong relationships with suppliers, negotiating favorable terms and pricing.
- Expanded the brand's reach by participating in industry trade shows and events.
- Generated positive publicity through press coverage and influencer collaborations, driving sales growth.
Usher Supervisor
Student Union
09.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Ensured guest safety through diligent monitoring of seating areas and proactive intervention during potential conflicts or emergencies.
- Boosted team morale and productivity with regular team meetings, feedback sessions, and recognition of achievements.
- Collaborated effectively with security teams to ensure a safe experience for all attendees at sold-out events or high-profile performances.
- Achieved high levels of customer satisfaction through attentive listening, empathetic responses, and prompt resolution of any complaints or concerns from patrons during their visit to the venue.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Maintained clean and organized venue to create pleasant experience for guests.
- Handled crowd control to maintain order and prevent overcrowding.
- Assisted in reducing staff turnover by providing comprehensive training and support for new hires.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Usher
Telda
06.2023 - 09.2023
- Greeted customers with a smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Education
Bachelor of Computer Science - Computer Networking
British University in Egypt
El Shorouk, Egypt07.2026
Skills
- Brand Development Strategy
- Pattern Making
- Brand strategy
- Website Management
- Event Coordination
- Lead prospecting
- Team Leadership
- Customer Service
- Teamwork and Collaboration
- Decision-Making
- Customer Relations
- Employee Motivation
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Clothing Brand Owner
Penel
04.2024 - Current
Usher
Telda
06.2023 - 09.2023
Usher Supervisor
Student Union
09.2022 - Current
Bachelor of Computer Science - Computer Networking
British University in Egypt
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