Mostafa Mohamed
Cairo,Egypt
Summary
Proactive Talent Acquisition Partner with 3 years of experience identifying top-tier talent and streamlining recruitment processes. Excel at building strong relationships with stakeholders and driving innovative hiring strategies that enhance team performance. Known for achieving high candidate satisfaction and reducing time-to-hire through targeted recruitment campaigns. Holder of HR Diploma.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Talent acquisition partner
VOIS
Cairo, Egypt
2022.11 - 2024.11
- Managed full-cycle recruitment process for multiple departments, specially technical, resulting in 20% reduction in time-to-fill
- Collaborated with hiring managers to define job requirements and their needs and hire top right caliber.
- Managed end-to-end recruitment process, including job posting, candidate screening, and interview coordination
- Developed and maintained relationships with hiring managers and external recruitment agencies
- Implemented recruitment strategies to improve candidate quality and reduce time-to-fill
- Managed Applicant Tracking System( ATS), maintaining accurate and up-to-date candidate data
- Increased client satisfaction by providing specialized support and advice.
- Delivered positive candidate experience from initial screening to offer.
- Supported new recruiters to recruit top-tier talent to meet company's resourcing needs.
RECRUITMENT COORDINATOR
SYKES
Cairo, Egypt
2022.03 - 2022.11
- Coordinated interviews for potential hires leading to more efficient hiring process.
- Enhanced company's employer brand with innovative recruiting strategies.
- Improved candidate experience through timely communication and feedback sessions.
- Conducted initial candidate screenings, reducing time by 30% spent by hiring managers on unqualified applicants.
- Created job adverts that drew in high-quality applicants through carefully crafted language and detail.
- Maintained candidate database to streamline future recruitment needs.
CALL CENTER REPRESENTATIVE
SYKES
Cairo, Egypt
2020.12 - 2022.03
- Proven track record of successfully handling over 50 calls, and meeting customer satisfaction targets
- Continuous Establish of follow-up call systems to effectively resolve complaints and maintain customer loyalty.
- Exceptional communication skills demonstrated through effective resolution of customer inquiries and complaints
- Consistently achieved high customer satisfaction scores through effective problem-solving and persuasion techniques
Education
BACHELOR - Italian AND English Language
Al-Alsun Faculty, Ainshams University
2015.01 - 2019.01
Skills
- Soft Skills
- Applicant Tracking Systems (ATS)
- Talent development
- Performance Management
- Negotiation
- Leadership
- Sourcing
- Interpersonal Skills
- Time Management
- Recruiting
- Problem solving
- Employer Branding
- Excel And Microsoft Office
Certification
- HR Advanced Certificate accredited by SHRM and HRCI- EGYCHAM
- HR Professional Certificate accredited by SHRM and HRCI- EGYCHAM
- Mastering Communication Skills- almentor
- Leadership Course- SYKES COMPANY
- ·Sourcing Talent- LinkedIn
- Recruiting Talent with social media- LinkedIn
- ICDL- Edraak Platform
References
References available upon request.
Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Talent acquisition partner
VOIS
2022.11 - 2024.11
RECRUITMENT COORDINATOR
SYKES
2022.03 - 2022.11
CALL CENTER REPRESENTATIVE
SYKES
2020.12 - 2022.03
BACHELOR - Italian AND English Language
Al-Alsun Faculty, Ainshams University
2015.01 - 2019.01
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