Mostafa Mohamed Yehia
Dubai,UAE
Summary
Results-driven professional with a solid foundation in communication and team collaboration. Skilled in change management, leveraging leadership to implement strategic initiatives. Strong business acumen and strategic thinking enhance decision-making processes, supporting organizational success.
Overview
24
24
years of professional experience
Work history
Area Manager - KFC Downtown
Kuwait Food Co.
Dubai, UAE
01.2024 - 09.2025
- Realised AED 27 million profit, contributing 23% to overall profitability in Dubai.
- Managed 11 flagship restaurants, generating AED 102 million annually.
- Implemented robust sales strategies to increase revenue across various locations.
- Organised global events for YUM and Americana at renowned Dubai venues.
- Encouraged teamwork among different teams to enhance operational efficiency.
- Streamlined operations by introducing innovative managerial procedures.
- Trained team members to boost overall productivity and morale.
- Developed strong relationships with key stakeholders for enhanced business growth.
Area Manager - KFC Abu Dhabi
Kuwait Food Co.
Al Ain, UAE
12.2021 - 12.2023
- Delivered 24/7 support and field presence via regular site visits, ensuring continuous engagement.
- Conducted weekly progress review meetings to align objectives and celebrate best practices.
- Fostered a culture of respect and open communication while mentoring new RGMs during integration.
- Reinforced a unified vision for Al Ain's market leadership, enhancing team collaboration.
- Prioritised people development across all levels, promoting accountability and advancement opportunities.
Area Manager - KFC Kazak
Kuwait Food Co.
Al Maty, Kazakhstan
10.2019 - 03.2020
- Conducted daily visits across all dayparts to observe and guide frontline teams.
- Restructured front-of-house and middle-of-house layouts, enhancing workflow efficiency.
- Introduced and executed standardised opening and closing flowcharts for peak-hour readiness.
- Collaborated with training and IT teams to streamline procedures and improve team performance.
- Established alignment with themall and admin departments to ensure service delivery continuity.
- Achieved a turnaround of 13 underperforming restaurants by implementing targeted strategies.
Area Manager - KFC Dubai
Kuwait Food Co.
Dubai, UAE
07.2018 - 09.2019
- Managed budgets across designated area stores to ensure financial stability.
- Implemented incentivised sales contests, driving significant revenue growth.
- Collaborated with support teams to facilitate successful restaurant openings.
- Conducted comprehensive market analyses to track consumer trends and competitiveness.
- Cultivated a culture of continuous improvement across the organisation.
- Increased staff satisfaction through systematic performance reviews.
- Introduced innovative procedures that streamlined operations.
- Developed customer engagement strategies enhancing acquisition and retention.
Restaurant General Manager
Kuwait Food Co.
Americana, UAE
06.2008 - 06.2018
- Formulated a robust business plan based on thorough market demand and competitive analysis.
- Achieved financial targets through strict budgeting and variance assessments.
- Enhanced community relations via impactful marketing strategies.
- Oversaw operations to uphold superior service standards, increasing revenue streams.
- Optimised inventory control processes, minimising waste and improving efficiency.
- Implemented extensive staff training initiatives focused on customer interaction excellence.
- Negotiated beneficial supplier contracts for high-quality ingredient procurement.
- Monitored hygiene compliance to guarantee safe dining conditions.
Assistant Restaurant Manager
Kuwait Food Co.
Americana
07.2007 - 05.2008
- Coordinated inventory control and preventive maintenance to ensure operational efficiency.
- Implemented standard operating procedures to enhance hygiene and quality standards.
- Conducted focus groups and surveys to gauge client satisfaction and gather feedback.
- Facilitated professional development through quality coaching for team members.
- Assigned work tasks among team members to optimise workflow in restaurant operations.
Shift Supervisor
Kuwait Food Co.
Americana
04.2006 - 06.2007
- Supervised back-line crew staff to enhance operational efficiency.
- Monitored staff performance to ensure adherence to chain standards.
- Ensured operations complied with organisational policies and procedures.
Team Member
Kuwait Food Co.
Americana
03.2004 - 03.2006
- Facilitated customer reception to enhance dining experience.
- Executed sales strategies to promote new menu items effectively.
- Managed cash operations and tracked daily income.
- Prepared products and meals adhering to quality standards.
- Maintained hygiene and quality as outlined in the operational manual.
- Cleaned and organized the back area, including equipment, tools, and storage.
Receptionist
Floating Hotel Luxor/Aswan
Luxor/Aswan
03.2002 - 02.2004
- Responsible in receiving incoming phone calls, transferring calls to the designated person.
- Responsible for processing mails (incoming & outgoing).
- Faxing, copying, filing and maintaining office supplies.
- Enter / process purchase requisitions & purchase orders.
- Answering guest enquiries.
Education
Tourism & Hotel Mnagament
Saqqara Tourism and hotel management
Giza/ EgyptSkills
Communication skills
Emotional intelligence
Team collaboration
Change management
Results orientation
Leadership influence
Business acumen
Strategic thinking
Decision making
References
Contact details available upon request
Awards
Area Manager of the year 2021, 2022, and 2024.
Execution award for achieving mega profit – 2019.
Achieving the standard for four quarters in ROCC – 2017.
Achieving grade, A+ award by Dubai Municipality – 2016.
Execution award for KFC flying bucket marketing event – 2015.
Achieving the highest CER score for four quarters – 2015.
RGM of the year for outstanding business performance- Champion club, YUM Mena - 2014.
Achieving 100% Standard Food Safety – 2014.
Best pacesetter achievement of the year – 2013.
5-star performance award- YUM Global CEO (Sir David Novak) – 2012.
Best P&L performance award – 2011., Best Delivery Service Award – 2010.
Customer Mania Award-YUM Global – 2005.
Training
Intentional growth seminar / Hult international business school UAE– February – 2017.
Languages
English
Advanced
Arabic
Fluent
Timeline
Area Manager - KFC Downtown
Kuwait Food Co.
01.2024 - 09.2025
Area Manager - KFC Abu Dhabi
Kuwait Food Co.
12.2021 - 12.2023
Area Manager - KFC Kazak
Kuwait Food Co.
10.2019 - 03.2020
Area Manager - KFC Dubai
Kuwait Food Co.
07.2018 - 09.2019
Restaurant General Manager
Kuwait Food Co.
06.2008 - 06.2018
Assistant Restaurant Manager
Kuwait Food Co.
07.2007 - 05.2008
Shift Supervisor
Kuwait Food Co.
04.2006 - 06.2007
Team Member
Kuwait Food Co.
03.2004 - 03.2006
Receptionist
Floating Hotel Luxor/Aswan
03.2002 - 02.2004
Tourism & Hotel Mnagament
Saqqara Tourism and hotel management
Similar Profiles
ABOLADE AYOBAMI AMODUABOLADE AYOBAMI AMODU
Commis Chef at Kuwait Food Company (Americana)Commis Chef at Kuwait Food Company (Americana)
Ahmed Elrefaey MohamedAhmed Elrefaey Mohamed
Kfc Restaurant Manager at Kuwait food company (Americana)Kfc Restaurant Manager at Kuwait food company (Americana)
Mahmoud Mohammed Kamel BondokMahmoud Mohammed Kamel Bondok
VOC OFFICER at Americana Kuwait Food CompanyVOC OFFICER at Americana Kuwait Food Company
HAITHAM KHASAWNEHHAITHAM KHASAWNEH
Senior Solutions Sales Engineer – Live (EMEA) at Grass ValleySenior Solutions Sales Engineer – Live (EMEA) at Grass Valley
DENIS SSEMATADENIS SSEMATA
Equipment operator at Emirates GroupEquipment operator at Emirates Group