Mostafa Naeem Elsharkawy
Infrastructure Automation Expert
Cairo
Summary
Results-oriented professional with over 7 years of experience in infrastructure management, specializing in backup/storage solutions and system automation. Proven ability to drive efficiency through process improvements and collaborate effectively with cross-functional teams to ensure seamless operations. Adept at troubleshooting complex issues, managing critical upgrades, and supporting teams with knowledge-sharing and training.
Currently serving as a Backup/Storage Technical Lead, I contribute to business decision-making and capacity planning, while maintaining a strong focus on achieving operational excellence and minimizing disruptions. Passionate about continuous growth and eager to contribute to an organization that values innovation, development, and teamwork.
Overview
14
14
years of professional experience
22
22
years of post-secondary education
9
9
Certificates
2
2
Languages
Work History
Infrastructure Automation Expert
Orange Business Services
01.2025 - Current
- Developed and maintained automation scripts using Python, Terraform, and Ansible, streamlining infrastructure provisioning for over 100+ servers, cutting manual configuration time by 50%.
- Implemented and optimized CI/CD pipelines for infrastructure deployment, reducing release cycle times from 2 weeks to 3 days and improving deployment success rate by 30%.
- Led the automation of infrastructure scaling and resource management, resulting in a 20% reduction in cloud costs by improving resource utilization and eliminating inefficiencies.
- Collaborated with cross-functional teams to automate monitoring and alerting systems, reducing critical system downtime by 25% and enabling faster response times.
- Diagnosed and resolved infrastructure-related issues, reducing incident resolution time by 40% through automated root-cause analysis and troubleshooting scripts.
- Worked closely with development and operations teams to identify key areas for automation, resulting in 15% improvement in operational efficiency.
Backup/Storage Technical Lead
Orange Business Services
07.2023 - 12.2024
- Oversaw the management of backup and storage systems supporting critical business operations, ensuring high availability and consistent data protection with minimal disruption.
- Resolved 50+ high-severity production incidents annually, reducing system downtime by 30% through efficient troubleshooting and proactive solutions.
- Led the design and execution of upgrade and outage plans, cutting planned maintenance downtime by 25% and enhancing service continuity.
- Provided actionable business insights to senior management on capacity planning, improving resource allocation by 15% and enabling more informed decision-making.
Shared Cloud Storage and Backup Engineer
Orange Business Services
07.2020 - 07.2023
- Solving backup/storage incidents, performing changes, installations, and upgrades with different vendors.
- Managing a huge hybrid cloud environment for the shared cloud operation team on different levels of systems: Windows, Unix, Linux, VMware, object storage (S3), and backup/storage solutions.
- Administrating backup/storage technologies like Avamar, Networker, IDPA, Data Domain, AWS S3, Veeam Cloud Connect, NetBackup, NetApp, Unity, Huawei Dorado, HP 3Par, and SAN Switches.
- Responsible for daily backup, storage, and restore operations, upgrades, health checks, and troubleshooting.
- Familiar with working on VMware (vCloud and vCenter) and able to troubleshoot.
Data Center System Engineer
WE
08.2018 - 07.2020
- Monitored and managed application and infrastructure performance with complete visibility using vFabric Hyperic.
- Administered domains, hosting, and mail servers using industry-standard control panels (cPanel, Plesk), and registrars (GoDaddy).
- Managed server lifecycles, including domain purchasing, renewal, and transfer processes.
Linux Kernel Development Internship
Algo System
01.2015 - 01.2015
- Developed and implemented kernel modules using C programming language on the Fedora distribution.
- Gained hands-on experience in low-level system programming and kernel architecture.
- Collaborated with the development team to troubleshoot and optimize module performance.
Technical Head
Hacking15
01.2014 - 01.2015
- Managed a technical blog, including content scheduling, publishing, and SEO best practices.
- I wrote and edited technical articles on cybersecurity topics such as network, hacking, security, and penetration testing.
- Led a technical team, monitoring performance, assigning tasks, and ensuring project objectives were met.
Training
Petroleum Pipelines-Cairo Company
01.2012 - 01.2014
- Trained in the administration and maintenance of network systems, including specific hardware and software, such as Cisco routers, Windows Server, and network protocols.
- Hands-on training in managing and configuring internal telephone centrals (PBX/PABX) to ensure reliable communication across company departments.
Education
Bachelor - Electronic and Communication Engineering
Faculty of Electronic Engineering
MenoFiya 01.2009 - 01.2014
Data Center Track
Information Technology Institute
Cairo, Egypt 04.2001 - 01.2018
Skills
Friendly, positive attitude
Certification
AWS Certified Solutions Architect – Associate
Timeline
Certified Associate in Project Management (CAPM)®
03-2025
Infrastructure Automation Expert
Orange Business Services
01.2025 - Current
VMware Certified Professional – Data Center Virtualization
08-2023
Backup/Storage Technical Lead
Orange Business Services
07.2023 - 12.2024
Shared Cloud Storage and Backup Engineer
Orange Business Services
07.2020 - 07.2023
Information Storage and Management v4.0 - Associate
04-2020
AWS Certified Solutions Architect – Associate
03-2020
Red Hat Certified System Administrator “RHCSA”
08-2019
Data Center System Engineer
WE
08.2018 - 07.2020
Cyber Security Maryland University
02-2018
Linux Kernel Development Internship
Algo System
01.2015 - 01.2015
Microsoft Certified Solutions Expert “Cloud Platform and Infrastructure”
06-2014
Microsoft Certified Solutions Expert “Server Infrastructure”
05-2014
Certified Ethical Hacker “EC-Council”
05-2014
Technical Head
Hacking15
01.2014 - 01.2015
Training
Petroleum Pipelines-Cairo Company
01.2012 - 01.2014
Bachelor - Electronic and Communication Engineering
Faculty of Electronic Engineering
01.2009 - 01.2014
Data Center Track
Information Technology Institute
04.2001 - 01.2018
Language
Arabic: Native.
English: Excellent working proficiency.
Personal Data
- Military Status: Completed.
- Nationality: Egyptian.
References
References are available upon request.
Internships And Courses
- DEPI Software Development - DevOps Engineer - 6 Months 2025
- RHCE Linux automation with Ansible 2024
- Google Cloud Professional Cloud Architect 2022
- Veritas Flex Appliance 5340: Administration 2021
- Veritas NetBackup 9.1: Administration 2021
- ONTAP 9 Cluster Administration 2021
- RHCSA Linux Administration 2018
- Cyber Security Diploma (Usable Security, Software Security, Hardware Security, and Cryptography).
- Network and Server Security Diploma 2015
- Network Fundamentals, Security Fundamentals, Operating system fundamentals, Windows server administration, working with different services of windows server, Active Directory, Hyper-v and Power Shell server.
- Accelerator Program at TIEC 2014
- Business Model, Market analysis, Marketing Strategies Development, Budget Planning, and Finance Management.
- Cisco Certified Network Associate (CCNA) 2012
Personal Data
- Military Status: Completed.
- Nationality: Egyptian.
References
References are available upon request.
Similar Profiles
CHETAN BARHATECHETAN BARHATE
Incident Manager at Orange Business Services (ManpowerGroup Services India Pvt. Ltd.)Incident Manager at Orange Business Services (ManpowerGroup Services India Pvt. Ltd.)
Rajnikant SharmaRajnikant Sharma
Sr. Network and Service Implementation Manager at Orange Business ServicesSr. Network and Service Implementation Manager at Orange Business Services
Ankit KurangiaAnkit Kurangia
Network Engineer at Orange Business ServicesNetwork Engineer at Orange Business Services
Ahmed A. RadwanAhmed A. Radwan
Retention Manager at Abu Dhabi Islamic Bank – EgyptRetention Manager at Abu Dhabi Islamic Bank – Egypt
HOSSAM ARIDAHOSSAM ARIDA
Trainee at Suez Oil Processing Company (SOPC)Trainee at Suez Oil Processing Company (SOPC)