MOUNIR MAHER HASSAN
New Cairo,EGYPT
Summary
I have been lucky to take opportunities from the beginning of my career at work in several fields and with a career progression in the same company, which made me qualified to lead and manage the work in most of its departments with the analysis of information and reports and find a quick and effective solution to any problem and study and analysis of numbers and accounts and lead and achieve goals with employees and available capabilities and develop plans and goals to improve the quality of work in the present and future. Dedicated Owner skilled in developing and maintaining market-leading businesses. Improved goods and services through regular performance analysis, aiding revenue growth. Harnessed new tools and technologies for continued company innovation.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work history
Owner
MOJO TECHNOLOGY
Cairo, EGYPT
01.2021 - 08.2024
- Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
- Supervised staff to deliver top-quality service in alignment with company objectives.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Promoted company products and services on social media to increase brand awareness.
- Created and led successful business culture focused on performance.
- Put in place clear controls for financial administration and business management.
- Monitored operations to assess and highlight results.
- Developed and executed comprehensive business strategy, aligning organisational goals with market opportunities and competitive landscape.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Addressed operational inefficiencies, implementing actionable improvements to support business growth.
- Maintained organisational compliance with applicable legislation and regulations.
- Researched market trends and consumer behaviour to support business decision-making.
- Partnered with management team to optimise operations and reduce costs.
- Networked with industry leaders, cultivating mutually beneficial partnerships.
- Facilitated team-building and morale-boosting activities to support employee satisfaction.
- Collaborated with marketing personnel to identify and promote brand mission, values and vision.
- Established budgets based on historical, current and forecasted business data.
- Reviewed financial data and reports to formulate annual and quarterly budgets.
- Conducted annual performance reviews to deliver constructive feedback and promote employee growth.
- Recruited and managed senior staff with focus on delivering clear results.
- Promoted brand at events and conferences and established strong reputation within industry.
- Worked with board of directors to establish objectives and decisively lead operations.
- Assessed operational performance, evaluating KPIs to identify and resolve underperforming areas.
- Selected and procured industry-leading software and innovations to support operational efficiency.
Board member
EL-SAFEER FALCON PACK EGYPT FOR INDUSTRIES
Cairo, Cairo Governorate
08.2018 - 12.2020
- Generated opportunities to develop new and strategic collaborations and partnerships, resulting in increased brand awareness.
- Shaped strategic direction through strong governance, protecting organisation's assets to ensure growth and sustainability.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
- Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
- Recruited and managed senior staff with focus on delivering clear results.
- Served as official representative of organisation to public groups or government agencies.
- Offered long-standing professional expertise to devise strategic business plans and drive company growth.
- Worked with board of directors to establish objectives and decisively lead operations.
- Created and led successful business culture focused on performance.
- Maintained organisational compliance with applicable legislation and regulations.
- Remained fully informed with and promoted organisation's mission, brand and programmes throughout UK-wide community.
- Leveraged industry experience and contacts to fuel growth in niche markets.
- Monitored operations to assess and highlight results.
- Partnered with management team to optimise operations and reduce costs.
- Put in place clear controls for financial administration and business management.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Monitored industry landscapes to make technical and operational recommendations.
- Delivered guidance and strategic support to executive team.
- Established budgets based on historical, current and forecasted business data.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Allocated resources to teams and projects based on need, performance and availability.
Executive manager
EL-SAFEER FALCON PACK EGYPT FOR INDUSTRIES
Cairo, Cairo Governorate
02.2013 - 08.2018
- Partnered with management team to optimise operations and reduce costs.
- Recruited and managed senior staff with focus on delivering clear results.
- Established budgets based on historical, current and forecasted business data.
- Maintained organisational compliance with applicable legislation and regulations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established strong rapport with stakeholders to enhance business credibility.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Put in place clear controls for financial administration and business management.
- Worked with board of directors to establish objectives and decisively lead operations.
- Monitored operations to assess and highlight results.
- Served as official representative of organisation to public groups or government agencies.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
Sales and customer service representative
EL-SAFEER FALCON PACK EGYPT FOR INDUSTRIES
Cairo, Cairo Governorate
08.2011 - 02.2013
- Responded promptly to customer questions to improve customer loyalty and satisfaction.
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
- Maintained excellent client satisfaction by providing in-depth support.
- Worked in collaboration with sales team to achieve collective targets and goals.
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
- Listened actively to offer accurate information and best solution to their needs.
- Advised customers on availability, pricing and location of products.
- Obtained feedback from customers to improve service experience.
- Applied effective problem-solving skills to address customer concerns and enquiries.
- Implemented customer follow up to uphold service standards.
- Updated customer databases with accurate and current information.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Resolved or escalated customer issues for high levels of satisfaction.
- Handled in-person, email and mailed correspondence.
HR administrator
EL-SAFEER FALCON PACK EGYPT FOR INDUSTRIES
Cairo, EGYPT
02.2012 - 09.2012
- Maintained precise, detailed staff and company records for thorough reference.
- Accurately processed leave of absence requests and monitored absence data to use as triggers for management intervention.
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Assessed new staff eligibility through rigorous reference and right-to-work checks.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Recruited, hired and trained new employees to optimise profitability.
- Performed exit interviews, gaining useful insights to improve employee retention rates.
- Analysed market data to create competitive compensation and benefits packages.
- Wrote and maintained employee handbook covering company policies and mission statement.
- Reduced staff turnover through improved performance development programmes.
- Led annual salary reviews, talent reviews, succession planning and performance management.
- Developed bonus and incentive programmes to drive employee performance.
Store administrator
EL-SAFEER FALCON PACK EGYPT FOR INDUSTRIES
Cairo, Cairo Governorate
10.2010 - 08.2011
- Kept updated inventories for reliable stock management.
- Kept inventories updated to enable timely stock reorder and replenishment.
- Monitored stock levels and ordered popular items to meet customer demand.
- Logged transaction reports for up-to-date sales records.
- Led daily operations to maintain smooth store running.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Managed stock levels to maximise sales opportunities.
- Mentored staff on handling and resolving customer concerns.
- Updated pricing and promotions to fulfil store goals.
- Motivated sales teams to achieve daily store targets.
- Delegated tasks to staff to meet daily service requirements.
- Built positive supplier relationships for cost-effective stock sourcing.
Accounting assistant
EL-SAFEER
Cairo, EGYPT
04.2010 - 10.2010
- Prepared bank deposits, checking and correcting any errors.
- Entered transactions into internal databases.
- Participated in monthly, quarterly and annual audits.
- Scanned financial records, locating and correcting any errors.
- Examined financial documents to check totals, verify transaction accuracy and identify discrepancies.
- Reviewed customer invoices for accuracy and posted information to general ledger.
- Distributed invoices, answering payee queries and communicating deadlines.
- Worked under guidance of accountants to prepare financial data in correct formats.
- Reconciled all company accounts, including credit cards and expenses.
- Prepared client billing under guidance from billing manager.
- Analysed financial information to identify discrepancies.
- Submitted required accounting certifications with transactions.
- Prepared reports and projections based on financial data.
- Compiled financial data and prepared reports for accounting leadership review and use.
Executive secretary
EL-SAFEER
Cairo, EGYPT
01.2009 - 04.2010
- Scheduled meetings, conferences and appointments.
- Booked flights and hotels for domestic and international meetings.
- Drafted documents and reports for management review.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Screened incoming phone calls and relayed detailed messages.
- Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
- Documented conferences, meetings and appointments with verbatim reports.
- Created expense reports with matching receipts.
- Arranged supplies, documents and spaces for meetings.
- Organised master calendar of appointments, operational targets and projects.
- Prepared professional business correspondence on behalf of senior staff and organisation.
- Photocopied and printed presentations and reports for meetings.
- Wrote business correspondence and technical letters.
- Coordinated events by managing budget, logistics and event support.
Secretary
EL-SAFEER
Cairo, EGYPT
03.2008 - 01.2009
- Organised and maintained filing system for easy staff access.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
- Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
- Followed written and verbal procedures, completing tasks with accuracy and efficiency.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
- Scanned and uploaded documents into digital filing system.
- Addressed inquiries and responded via email or telephone follow-up.
Education
BACHELOR OF ENGINEERING - COMPUTER
ARAB ACADEMY FOR SCINCE AND TECH AND MARTIME TRANS
EGYPT 09.2002 - 01.2008
A-Levels - ICDL
AXON E-PLANET
EGYPT 07.2008 - 09.2008
A-Levels - ENGLISH COURSES
AXON E-PLANET
EFYPT 09.2008 - 12.2009
Skills
- Cash handling
- Business administration
- Strategic planning
- Financial reporting
- Microsoft Excel
- Project budgeting
- Financial management
- Operations management
- Financial data analysis
- Payroll processing
- Corporate tax preparation
- Asset maintenance
- Expense management
- Solution selling
- Budget forecasting
- Client retention
- Payroll operations
- Data collection and sampling
- Sales commission knowledge
- Revenue growth
- Financial leadership
- Organisational structuring
- Research and Development
- Strategic consultancy
- Integrative negotiation
- Brand management
Languages
Arabic
Native
English
Intermediate
Affiliations
- SPORTS
- READING
- TRAVELING
Timeline
Owner
MOJO TECHNOLOGY
01.2021 - 08.2024
Board member
EL-SAFEER FALCON PACK EGYPT FOR INDUSTRIES
08.2018 - 12.2020
Executive manager
EL-SAFEER FALCON PACK EGYPT FOR INDUSTRIES
02.2013 - 08.2018
HR administrator
EL-SAFEER FALCON PACK EGYPT FOR INDUSTRIES
02.2012 - 09.2012
Sales and customer service representative
EL-SAFEER FALCON PACK EGYPT FOR INDUSTRIES
08.2011 - 02.2013
Store administrator
EL-SAFEER FALCON PACK EGYPT FOR INDUSTRIES
10.2010 - 08.2011
Accounting assistant
EL-SAFEER
04.2010 - 10.2010
Executive secretary
EL-SAFEER
01.2009 - 04.2010
A-Levels - ENGLISH COURSES
AXON E-PLANET
09.2008 - 12.2009
A-Levels - ICDL
AXON E-PLANET
07.2008 - 09.2008
Secretary
EL-SAFEER
03.2008 - 01.2009
BACHELOR OF ENGINEERING - COMPUTER
ARAB ACADEMY FOR SCINCE AND TECH AND MARTIME TRANS
09.2002 - 01.2008
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