Mousa Elsayed

Bar Waiter

Savoy Sharm

Sharm Elshikh

11.2019 - 05.2022

Checked identification for minimum age for sale of alcoholic beverages.
Explained daily specials and beverage promotions to exceed daily sales goals.
Collected dirty flatware and glassware to deliver to sanitizing station.
Communicated with guests to record orders and assess needs.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
Received over Number beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Maintained accuracy and efficiency when processing sales transactions.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Served alcoholic and non-alcoholic beverages in bar environment.
Waited on up to Number customers at bar and at Number-table bar area.
Poured and prepared mixed drinks for over Number customers daily.
Maintained clean and organized bar area.
Anticipated guest needs and provided proactive service.
Served Type, Type and Type beverages and offered refills.
Answered customers' questions, recommended items and recorded order information.
Checked guests' identification before serving alcoholic beverages.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Checked over Number daily IDs to verify ages and uphold State liquor laws.
Collected orders and relayed them to bartenders quickly and accurately.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Increased sales significantly by upselling higher-end products to customers.
Processed orders and sent to kitchen employees for preparation.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Asked customers for feedback, solved problems and filled drinks throughout meal.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Summary

Overview

Work History

Waiter

Bar Waiter

Education

Diploma - Tourism

Skills

Certification

Timeline

Waiter

Bar Waiter

Diploma - Tourism

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