Moustafa A. Ragheb
New Cairo,C
Summary
Sales Manager with 8+ years of progressive experience in travel, hospitality, and B2B sales. Proven track record of driving revenue growth, closing high-value deals, and leading teams in the corporate travel and exhibitions sector. Skilled in client acquisition, contract negotiation, and managing international hotel partnerships. Adept at building long-term client relationships and consistently exceeding sales targets.
Overview
9
9
years of professional experience
Work History
Sales Manager
Global Travel Association LLC
Nast City, Cairo
05.2016 - Current
- Assisted in developing sales strategies to enhance customer engagement.
- Supported team in identifying potential leads through market research.
- Learned to utilize CRM software for tracking sales activities effectively.
- Contributed to preparing sales presentations and product demonstrations.
- Engaged with customers to gather feedback and improve service offerings.
- Helped maintain organized records of client interactions and transactions.
- Adapted quickly to new tools and processes for efficient workflow management.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
Education
Bachelor's - Commerce
Ain Shams University
Cairo, Egypt05-2023
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Product knowledge
- Client relationship management
- Sales strategy development
- Strategic planning
- Positive and upbeat
- Sales process
- Sales planning
- Sales operation
- Sales tracking
- Goal setting
- Sales coaching
- Performance management
- KPI tracking
- B to B sales
- Prospecting skills
- Team oversight
- Pipeline management
- Employee motivation
- Training and development
- Performance coaching
- Cold calling
- Sales closing techniques
- Sales engagement techniques
- Exceptional multi-tasker
Timeline
Sales Manager
Global Travel Association LLC
05.2016 - Current
Bachelor's - Commerce
Ain Shams University