Mostafa Ismael
Network Engineer
Melbourne
Summary
Experienced Network Engineer with over 15 years in network operations, specializing in multi-vendor environments. Proven ability to provide 24x7 support for global production network infrastructures, performing proactive routines to prevent service impacts. Skilled in incident management, change management, and process improvement. Expertise in routing protocols (OSPF, BGP), TCP/IP, Layer 2 and 3 switching. Excellent communication skills and a team-oriented approach.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
18
18
Certifications
Work History
Network System Engineer
Motorola Solutions
1 2023 - 03.2024
- Ensure operational readiness for new services by completing pre-production checklists
- Coordinate change management activities and implement configuration tasks
- Execute service requests and support network maintenance and operational activities
- Develop process improvements and propose solutions for knowledge base.
- Optimized data security with installation and maintenance of advanced firewall syst
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet stringent deadlines while maintaining a consistent focus on quality outcomes
- Enhanced network performance by designing and implementing efficient system configurations
- Developed customized solutions to address unique client requirements, successfully meeting project deadlines and budget constraints
- Optimized data security with the installation and maintenance of advanced firewall systems
- Served as a trusted advisor to senior management on matters pertaining to network strategy development and long-term planning initiatives
- Analyzed network traffic and performance metrics to optimize system performance
- Implemented, developed and tested installation and update of file servers, print servers and application servers
- Diagnosed and executed resolution for network and server issues
- Diagnosed and resolved hardware and software issues
- Implemented and maintained virtual private networks
IP Transmission Back Office Engineer
Korek Telecom
06.2015 - 12.2023
- Monitor and maintain the network to achieve contractual KPIs
- Perform network analysis using automated checks and scripted routines
- Coordinate with vendors and advanced engineering support for troubleshooting
- Manage network topologies and IP address documentation
- Support transmission network improvements and customer complaint resolution.
Senior Transport Engineer
Ericsson Bahrain
04.2014 - 05.2015
- Design and implement high/low-level transmission network topologies
- Assess and manage transmission capacity for 2G/3G/LTE networks
- Coordinate with IP network teams for network integration and support
- Conduct preventive maintenance and manage backup systems.
Transport SME
Ericsson Iraq
12.2013 - 04.2014
- Oversee 2nd line assurance and fulfillment for transmission networks
- Maintain network topology diagrams and perform resource performance analysis
- Provide technical support and guidance to team.
- Collaborated with cross-functional teams to develop comprehensive solutions for complex transmission issues
- Implemented cutting-edge technologies to enhance real-time monitoring capabilities and improve overall system resiliency against extreme weather events or other unforeseen circumstances
Transport BO Service Engineer
Ericsson Egypt Limited (EEL)
05.2009 - 12.2012
- Conduct corrective maintenance and network upgrades
- Implement DCN plans and troubleshoot DCN issues
- Integrate network elements using SOEM and support field operations.
- Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues
- Supported sales team in securing new contracts by providing technical expertise during presentations and product demonstrations
- Conducted detailed failure analysis reports for critical incidents, contributing towards continuous improvement initiatives within the organization
- Proactively identified potential service contract opportunities, driving revenue generation and business growth
Integration Engineer
Ericsson Egypt Limited (EEL)
07.2006 - 04.2009
- Integrate RAN site 2G/3G and manage DCN routing
- Perform hardware and software upgrades for network elements
- Handle fault/performance/configuration management for network elements.
Education
B.Sc. in Electrical Engineering - Electronics & Communications Engineering
Ain Shams University
Cairo Egypt 09.2001 - 05.2006
Skills
Datacenter network implementations
Routing protocol expertise
Technical infrastructure upgrades
Network security architecture
Network performance monitoring
Firewall management tools
Infrastructure solutions
Disaster recovery operations
Network Troubleshooting
Network device monitoring
MPLS routers
IP Services
Network architecture design
Virtualization Technologies
Certification
CCNA, 10/01/07
Timeline
IP Transmission Back Office Engineer
Korek Telecom
06.2015 - 12.2023
Senior Transport Engineer
Ericsson Bahrain
04.2014 - 05.2015
Transport SME
Ericsson Iraq
12.2013 - 04.2014
Transport BO Service Engineer
Ericsson Egypt Limited (EEL)
05.2009 - 12.2012
Integration Engineer
Ericsson Egypt Limited (EEL)
07.2006 - 04.2009
B.Sc. in Electrical Engineering - Electronics & Communications Engineering
Ain Shams University
09.2001 - 05.2006
Network System Engineer
Motorola Solutions
1 2023 - 03.2024
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