Energetically spearheaded a customer service team at Etisalat Misr, enhancing workflow planning and staff management, leading to a 20% increase in team efficiency. Expert in strategic planning and scheduling, my tenure across diverse roles, from accounting to graphic design, showcases a unique blend of analytical and creative skills, driving exceptional outcomes in dynamic environments.
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Strategic planning
ICDL
ICDL
Summer training at QNB bank