Moustafa Sami
Maadi
Summary
Experienced leader with a strong background in strategic planning and operational management. Skilled in team collaboration, driving results, and adapting to changing needs. Expertise in staff development, budget oversight, and process improvement. Known for reliability and fostering a cohesive work environment.
Overview
22
22
years of professional experience
Work History
Area Director of Front Office
Sunny Days Resort & Spa
Hurghada, Egypt
03.2026 - Current
In charge of 3 properties with 1200 room keys
Front Office Manager
Kempinski Hotel Soma Bay
Hurghada, Egypt
04.2024 - 03.2026
- 325 Keys
Director of Rooms
Lemon Spaces
Cairo, Egypt
11.2023 - 04.2024
- Boutique Residences
Rooms Division Manager
Kiwengwa Beach Resort Hotel
Zanzibar, Tanzania
08.2023 - 09.2023
- 225 Keys
Front Office Manager
Kempinski Hotel SomaBay
Soma Bay, Egypt
05.2018 - 07.2023
- 325 keys
Front Office Manager
Safir Hotel
Cairo, Egypt
10.2017 - 05.2018
- 283 keys
Admission Manager
Majid Al Futtaim - Ski Egypt
Cairo, Egypt
08.2016 - 06.2017
- Pre-Opening Team
Acting Front Office Manager
Royal Maxim Palace Kempinski
Cairo, Egypt
03.2016 - 07.2016
Assistant Front Office Manager
Royal Maxim Palace Kempinski
Cairo, Egypt
04.2015 - 07.2016
- 295 keys
- Pre- Opening Team.
Assistant Front Office Manager
Fairmont Heliopolis & Towers hotel
Cairo, Egypt
11.2013 - 03.2015
- 593 keys
Duty/Night Manager
Semiramis InterContinental Hotel
Cairo, Egypt
08.2010 - 11.2013
- 728 keys
Front Desk Manager
Semiramis InterContinental Hotel
Cairo, Egypt
01.2009 - 08.2010
Duty Manager
Intercontinental Bahrain Regency
Manama, Bahrain
02.2010 - 06.2010
- Task Force
Desk Supervisor
Semiramis InterContinental Hotel
Cairo, Egypt
05.2007 - 08.2008
Senior Front Office Agent
Semiramis InterContinental Hotel
Cairo, Egypt
10.2005 - 05.2007
Front Office Agent
Semiramis InterContinental Hotel
Cairo, Egypt
08.2004 - 10.2005
Education
Bachelor's Degree - Business Administration - English section
Misr University for Science and Technology
Cairo, Egypt03-2002
Thanaweya Amma Certificate - undefined
Port Said Language School
Cairo, Egypt01-1998
undefined
Port Said Language School
Cairo, Egypt01-1998
undefined
Al Alsson School
Cairo, Egypt01-1995
Skills
- Fidelio and Opera expertise
- Team leadership
- Certified FO Trainer
- Crisis management committee member
- Advanced problem-solving skills
- Stress management proficiency
- Staff training and development
- Team management
- Operations management
- Front office management
Language
Arabic, Native
English, Fluent
French
Professional Working
Personal Information
- Nationality: Egyptian
- Date of Birth: 08/10/1980
- Marital Status: Single
- Military Status: Exempted
Timeline
Area Director of Front Office
Sunny Days Resort & Spa
03.2026 - Current
Front Office Manager
Kempinski Hotel Soma Bay
04.2024 - 03.2026
Director of Rooms
Lemon Spaces
11.2023 - 04.2024
Rooms Division Manager
Kiwengwa Beach Resort Hotel
08.2023 - 09.2023
Front Office Manager
Kempinski Hotel SomaBay
05.2018 - 07.2023
Front Office Manager
Safir Hotel
10.2017 - 05.2018
Admission Manager
Majid Al Futtaim - Ski Egypt
08.2016 - 06.2017
Acting Front Office Manager
Royal Maxim Palace Kempinski
03.2016 - 07.2016
Assistant Front Office Manager
Royal Maxim Palace Kempinski
04.2015 - 07.2016
Assistant Front Office Manager
Fairmont Heliopolis & Towers hotel
11.2013 - 03.2015
Duty/Night Manager
Semiramis InterContinental Hotel
08.2010 - 11.2013
Duty Manager
Intercontinental Bahrain Regency
02.2010 - 06.2010
Front Desk Manager
Semiramis InterContinental Hotel
01.2009 - 08.2010
Desk Supervisor
Semiramis InterContinental Hotel
05.2007 - 08.2008
Senior Front Office Agent
Semiramis InterContinental Hotel
10.2005 - 05.2007
Front Office Agent
Semiramis InterContinental Hotel
08.2004 - 10.2005
Thanaweya Amma Certificate - undefined
Port Said Language School
undefined
Port Said Language School
undefined
Al Alsson School
Bachelor's Degree - Business Administration - English section
Misr University for Science and Technology