Moustafa Younes
Freight Operation Manager - Managing Director
New Cairo
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
21
21
years of professional experience
2002
2002
years of post-secondary education
2
2
Languages
Work History
Operations Manager / Managing Director
PACK 'N' MOVE LOGISTICS
11.2021 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Increased profit by streamlining operations.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Executive Manager
7 Seas Logistics
01.2019 - 03.2021
- Select carriers and negotiate contracts and rates
- Plan and monitor inbound and outgoing deliveries
- Supervise logistics, transportation, and customer services
- Respond to any issues or complaints
- Research ideal shipping techniques, routing, and carriers
- Work with other departments to incorporate logistics with company procedures and operations
- Evaluate budgets and expenditures
- Update and evaluate metrics to assess performance and implement enhancements
- Ensure all operations adhere to laws, guidelines, and ISO requirements
Import & Export Team Leader
LG Electronics Egypt S.A.E
08.2014 - 12.2018
- Ensuring the efficiency and effectiveness of imports and exports
- Assessment of new marketing and sales opportunities as well as presentation of those estimations to the respective managements
- Consultation of the clients regarding duties and taxes
- Monitoring of the shipments to ensure the compliance of regulations
- Search for possibilities to reduce taxes
- Maintenance of customer relations and participation in the organization's sales activities
Import & Export Deputy Manager
LG Electronics Egypt S.A.E
07.2009 - 07.2014
- Consultation of the clients regarding duties and taxes
- Monitoring of the shipments to ensure the compliance of regulations
- Search for possibilities to reduce taxes
- Maintenance of customer relations and participation in the organization's sales activities
Import & Export Deputy Manager
Ok Logistics Egypt – LG Electronics Egypt Partner
06.2006 - 06.2009
- Consultation of the clients regarding duties and taxes
- Monitoring of the shipments to ensure the compliance of regulations
- Search for possibilities to reduce taxes
- Maintenance of customer relations and participation in the organization's sales activities
Material Control Leader
LG Electronics Egypt S.A.E
04.2004 - 05.2006
- Coordinating Materials
- Order Management between production team & material team
- Inventory Control after production plan for each model
- Transporting Materials & transaction for material follow
Education
Industrial Technical Institute for Maritime Facilities and Maritime Transport Economics - Electrical and Radar Engineering
Industrial Technical Institute for Maritime Facilities and Maritime Transport Economics
Skills
logistics process
Personal Information
Date of Birth: 09/15/83
Timeline
Operations Manager / Managing Director
PACK 'N' MOVE LOGISTICS
11.2021 - Current
Executive Manager
7 Seas Logistics
01.2019 - 03.2021
Import & Export Team Leader
LG Electronics Egypt S.A.E
08.2014 - 12.2018
Import & Export Deputy Manager
LG Electronics Egypt S.A.E
07.2009 - 07.2014
Import & Export Deputy Manager
Ok Logistics Egypt – LG Electronics Egypt Partner
06.2006 - 06.2009
Material Control Leader
LG Electronics Egypt S.A.E
04.2004 - 05.2006
Industrial Technical Institute for Maritime Facilities and Maritime Transport Economics - Electrical and Radar Engineering
Industrial Technical Institute for Maritime Facilities and Maritime Transport Economics
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