Summary
Overview
Work History
Education
Skills
Certification
Timeline
Mohamed Sakr

Mohamed Sakr

Senior Software QA Tester
Giza

Summary

Dynamic professional with a proven track record in business management and development at Vape Egypt, and extensive experience in software testing and IT support across various sectors. Excelled in negotiation and manual testing, significantly enhancing product quality and customer satisfaction. Skilled in leveraging agile methodology and planning to drive success and innovation.

Overview

15
15
years of professional experience
1
1
Certification
2
2
Languages

Work History

Small Business Owner

Vape Egypt
01.2017 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.

Software Quality Assurance Tester

Integrant
01.2015 - 01.2017
  • Streamlined communication channels with developers through regular status updates on defect findings, resulting in timely fixes before release deadlines.
  • Enhanced user experience by conducting usability testing and providing feedback to the development team.
  • Maintained detailed records of all tests executed, bugs encountered, and resolutions implemented for future reference and analysis.
  • Collaborated with cross-functional teams for efficient bug tracking and resolution, leading to smoother product releases.

Software Tester

Fawry
01.2013 - 01.2015
  • Defined and identified test cases for new application development.
  • Improved software quality by executing thorough test cases and identifying critical defects.
  • Optimized test cases to maximize success of manual software testing.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.

IT Technical Support Specialist

Juhayna
01.2012 - 01.2013
  • Managed IT asset inventory efficiently, ensuring accurate tracking and timely replacement or upgrades as needed.
  • Provided input during technology refresh cycles to ensure alignment between business needs and IT capabilities going forward.
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and other connections.
  • Reduced support tickets through proactive maintenance of hardware, software, and systems.

IT Administrator

Egyptian Armed Forces
01.2010 - 01.2011
  • Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
  • Conducted regular audits of hardware inventory to ensure accurate tracking of assets throughout their lifecycle.
  • Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
  • Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.

Education

Bachelor of Science - Computer Science

Modern Academy For Sciences, Maadi, Egypt
04.2001 -

Skills

Negotiation

Certification

ISTQB Agile Tester Extension Certification - International Software Testing Qualifications Board (ISTQB).

Timeline

Small Business Owner - Vape Egypt
01.2017 - Current
Software Quality Assurance Tester - Integrant
01.2015 - 01.2017
Software Tester - Fawry
01.2013 - 01.2015
IT Technical Support Specialist - Juhayna
01.2012 - 01.2013
IT Administrator - Egyptian Armed Forces
01.2010 - 01.2011
Modern Academy For Sciences - Bachelor of Science, Computer Science
04.2001 -

Similar Profiles

CREATE PROFILE
Mohamed SakrSenior Software QA Tester