Mohamed Sakr
Senior Software QA Tester
Giza
Summary
Dynamic professional with a proven track record in business management and development at Vape Egypt, and extensive experience in software testing and IT support across various sectors. Excelled in negotiation and manual testing, significantly enhancing product quality and customer satisfaction. Skilled in leveraging agile methodology and planning to drive success and innovation.
Overview
15
15
years of professional experience
1
1
Certification
2
2
Languages
Work History
Small Business Owner
Vape Egypt
01.2017 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Promoted business via social media to generate leads and maximize brand identity.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Software Quality Assurance Tester
Integrant
01.2015 - 01.2017
- Streamlined communication channels with developers through regular status updates on defect findings, resulting in timely fixes before release deadlines.
- Enhanced user experience by conducting usability testing and providing feedback to the development team.
- Maintained detailed records of all tests executed, bugs encountered, and resolutions implemented for future reference and analysis.
- Collaborated with cross-functional teams for efficient bug tracking and resolution, leading to smoother product releases.
Software Tester
Fawry
01.2013 - 01.2015
- Defined and identified test cases for new application development.
- Improved software quality by executing thorough test cases and identifying critical defects.
- Optimized test cases to maximize success of manual software testing.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
IT Technical Support Specialist
Juhayna
01.2012 - 01.2013
- Managed IT asset inventory efficiently, ensuring accurate tracking and timely replacement or upgrades as needed.
- Provided input during technology refresh cycles to ensure alignment between business needs and IT capabilities going forward.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and other connections.
- Reduced support tickets through proactive maintenance of hardware, software, and systems.
IT Administrator
Egyptian Armed Forces
01.2010 - 01.2011
- Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
- Conducted regular audits of hardware inventory to ensure accurate tracking of assets throughout their lifecycle.
- Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
- Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
Education
Bachelor of Science - Computer Science
04.2001 -
Skills
Negotiation
Planning and execution
Budget management
Business management and development
Manual testing
Test planning
Functional testing
Regression testing
Software development life cycle
Test case design
Agile methodology
Defect tracking
Regression testing understanding
Integration testing
User acceptance testing
Debugging
Performance testing
Requirements analysis
New feature testing
Mobile app testing
Cross-browser testing
Certification
ISTQB Agile Tester Extension Certification - International Software Testing Qualifications Board (ISTQB).
Timeline
Small Business Owner - Vape Egypt
01.2017 - Current
Software Quality Assurance Tester - Integrant
01.2015 - 01.2017
Software Tester - Fawry
01.2013 - 01.2015
IT Technical Support Specialist - Juhayna
01.2012 - 01.2013
IT Administrator - Egyptian Armed Forces
01.2010 - 01.2011
Modern Academy For Sciences - Bachelor of Science, Computer Science
04.2001 -