Muhammad Abdel-Rahiem
IT Corporate Oracle Supply Chain Consultant
Cairo
Summary
Experienced information technology professional with expertise in EBS applications. Committed to driving innovation and efficiency in the technology sector. Dedicated to supporting organizational growth and success through IT solutions. Excited to collaborate with teams and solve complex challenges in the evolving field of information technology.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Instructor
NEXT Academy
10.2024 - Current
- Conducted training sessions on Oracle Supply Chain modules, including [Inventory, Order Management, Purchasing]
IT Corporate Oracle Supply Chain Consultant
AMAN Holding One of [Raya Holding Subsidiaries]
06.2023 - Current
- Responsible for addressing ERP month-end closing activities and resolving technical issues on SCM modules, including INV, Purchasing, OM, as well as on Financial modules covering AP, AR and GL.
- Implementing the Enterprise Asset Management (EAM) system on POS devices integrated with another system.
- Conducted knowledge transfer sessions and prepared project documentation.
- Full cycle implementation projects for oracle ERP Supply chain Modules.
- Provide suggestions to customize Oracle applications for optimal performance.
- Troubleshoot and resolve functional issues liaising with end users and IT.
- Ensure that project deliverables meet business specifications.
- Support project team in developing reports, tables, fields, data interfaces and application extensions.
- Leadership, analytical, management skills and ability to work with a team.
- Support the system users to improve their productivity and application knowledge; building the super user's confidence and competence.
- Participate in ERP upgrade projects and Business intelligence projects.
- Perform user acceptance testing and validations to ensure that the application meets user requirements and are bug-free.
- Collaborate with functional and technical teams on business needs, information, applications, and long-term plans while helping to ensure integration with strategic plans.
- Provide recommendations to address and resolve business issues.
- Develop testing scenarios and write test scripts.
- Act as an escalation point for Oracle functional problems and work with senior stakeholders to develop solutions and workarounds.
- Ensure excellent delivery of work of the team in compliance with client internal process and procedures.
IT Corporate Oracle Supply Chain Senior Consultant
Middle East Glass Manufacturing [MEG]
03.2019 - 06.2023
- Responsible for addressing ERP month end closing activities and resolve technical issues on SCM modules covering INV, Purchasing, OM, eAM & OPM.
- Full cycle implementation projects for oracle ERP Supply chain Modules.
- Involved in the design and implementation for Egyptian Tax Authority digital signature project.
- Handle the day-to-day support of key Supply chain applications and enable reporting of the same.
- Troubleshoot and resolve functional issues liaising with end users and IT.
- Leadership, analytical, management skills and ability to work with a team.
- Participate in ERP upgrade projects and Business intelligence projects.
- Perform user acceptance testing and validations to ensure that the application meets user requirements and are bug-free.
- Provide recommendations to address and resolve business issues.
IT Corporate Oracle Supply Chain Specialist
Middle East Glass Manufacturing
10.2016 - 02.2019
- Responsible for addressing ERP month end closing activities and resolve technical issues on Supply Chain module covering (Inventory, Order Management & Purchasing).
- Handle the day-to-day support of key Supply chain applications and enable reporting of the same.
- Troubleshoot and resolve functional issues liaising with end users and IT.
IT Technical Support Specialist
Middle East Glass Manufacturing
04.2012 - 12.2014
- Handle and support different ADSL/Hosting problems.
- Follow up with other departments to resolve the incidents raised.
- Report on daily basis the most common issues and possible trends faced during the day to consolidate across the team.
Tax Specialist
Middle East for Consultations
02.2011 - 03.2012
- Preparation of tax return and tax services.
- Income tax settlement preparation.
First Level Support Specialist
Vodafone
02.2011 - 03.2012
- Helping Vodafone clients troubleshoot their problems.
Education
Associated degree - Languages and Interpretation
International College For Language
Cairo 01.2007 - 01.2011
Skills
Creative
undefinedPersonal Information
- Date of Birth: 01/01/89
- Marital Status: Married
Military Service
Exempted
Timeline
Instructor
NEXT Academy
10.2024 - Current
IT Corporate Oracle Supply Chain Consultant
AMAN Holding One of [Raya Holding Subsidiaries]
06.2023 - Current
IT Corporate Oracle Supply Chain Senior Consultant
Middle East Glass Manufacturing [MEG]
03.2019 - 06.2023
IT Corporate Oracle Supply Chain Specialist
Middle East Glass Manufacturing
10.2016 - 02.2019
IT Technical Support Specialist
Middle East Glass Manufacturing
04.2012 - 12.2014
Tax Specialist
Middle East for Consultations
02.2011 - 03.2012
First Level Support Specialist
Vodafone
02.2011 - 03.2012
Associated degree - Languages and Interpretation
International College For Language
01.2007 - 01.2011
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