Mustafa Ali Mustafa Elassy
Waiter And Sales
Abu Dhabi,United Arab Emirates
Summary
An energetic and outgoing waiter with great dedication to serving customers and providing them with an exceptional dining experience. A quick learner who adapts to fast-paced environments and can handle multiple tasks under stress. Highly skilled in cleaning and maintaining silverware as well as in storing chemicals and cleaning compounds according to safety directions. Eager to join a strong team while enhancing the restaurant's success through positive customer feedback.
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Waiter
Hawaii Paradise Aqua Park Resort
Cairo, Cairo Governorate
01.2022 - 11.2024
- Providing excellent wait service to ensure satisfaction.
- Taking customer orders and delivering food and beverages.
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Increased sales significantly by upselling higher-end products to customers.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Sales
Defacto
Cairo, Cairo Governorate
06.2018 - 01.2022
- Selling products and services using solid arguments to prospective customers
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales
Education
Bachelor of Arts - French department
Tanta University
Tanta, GH 09.2016 - 01.2020
Skills
- Windows (Operating System)
- Internet browsing
- Self-motivated
- Working under Pressure
- Sales and marketing skills
- Communication skills
- Customer orientation
- Team builder
- Ability to learn
- Dining area maintenance
- Safe food handling
- Guest relations management
- Order management
- Order accuracy
- Customer service
Personal Information
- Date of Birth: 02/02/94
- Gender: Male
- Nationality: Egyptian
- Marital Status: Married
- Visa Status: residence
Timeline
Waiter
Hawaii Paradise Aqua Park Resort
01.2022 - 11.2024
Sales
Defacto
06.2018 - 01.2022
Bachelor of Arts - French department
Tanta University
09.2016 - 01.2020
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