Hi, I’m
Mustafa El Abbasy
Cairo
Summary
Multifaceted, Senior Level Professional, with over 7 years of experience of working in diverse business environments that demand strong organizational, technical and interpersonal skills. Experience in Administration, Office Management, Human Resource, Training, Administration, and Personnel Management. Having excellent communication skills in English and Arabic both languages. Willing to join a team, where I can utilise my technical skills and experience to face the challenges, and contribute towards the growth of an Organization.
Overview
20
years of professional experience
1
Certification
Work History
El Mostakbal for Urban Development
Information Technology Specialist
10.2020 - Current
Job overview
- Installing new software and hardware components
- Regularly evaluating our IT systems to ensure they meet the necessary demands
- Assisting with network administration tasks
- Ensuring data storage is safe and secure
- Resolving all issues coworkers have with their IT systems and software
- Educating coworkers about network security and best practices for computer usage
- Supporting the day-to-day operations of our computer network.
Food Shop Trading (Food & Consumer Goods Industry)
Retail Store Manager
11.2015 - 10.2020
Job overview
- Completes store operational requirements by scheduling and assigning employees; following up on work results
- Maintains store staff by recruiting, selecting, orienting, and training employees
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Ensures availability of merchandise and services by approving contracts; maintaining inventories
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
- Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
- Secures merchandise by implementing security systems and measures
- Protects employees and customers by providing a safe and clean store environment
- Maintains the stability and reputation of the store by complying with legal requirements
- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Contributes to team effort by accomplishing related results as needed.
HRSC Eastern Hemisphere, Baker Hughes (Oil & Gas Industry)
HR Analyst
10.2014 - 01.2015
Job overview
- Interact with HR generalists, managers, employees other human resources colleagues to help support various programs for the human resource team
- Provide day-to-day HR support to the business, answering employee and manager questions about HR programs, policies, benefits other HR related items
- Assist with hr transactions including benefit changes, processing change request forms, transfers exits
- Updating Employees Information on SAP through MSS Form
- Updating Job Description/Profile through Job Capsule
- Administer /edit personnel master data (such as new employees, salary changes, transfers, employees exits, and so on)
- Facilitate accurate and efficient delivery of monthly payroll
- Contribute to the integrity of the HR data module in SAP through efficient and accurate administration
- Regularly analyze the effectiveness of SAP functionality and identify opportunities for continuous improvement
- Develop and configure HR reports in SAP to increase the capability and quality of HR reporting
- Support maintenance of the Organization management in SAP HR - jobs, positions etc
- Administer personnel appraisals data on SAP
- Carry out end to end SAP HR administration activities
- SAP HR administration in adherence to the Company HR policies & procedures.
Baker Hughes (Oil & Gas Industry)
Education Center Supervisor
08.2011 - 05.2012
Job overview
- Oversees daily centre operations and coordinates centre activities through assigned staff; prioritizes and delegates work activities
- Provides leadership for the integration of technology in education center and for the optimized use of educational resources at the EHEC
- Coordinates and Leads the Video conference capabilities and booking
- Managing all student arrivals, including checking arrival times, handling room allocations, giving a welcome talk, arranging the provision of food when necessary
- Manage all student departures, including checking departure times, checking classrooms for damage and ensuring that buses leave punctually to reach the point of departure on time
- Ensuring that the company's health and safety guidelines are followed, both on EHEC building and when students are on Rig-site
- Manage Inventory activity by reviewing the daily/weekly reports and quantities for work-in-process and finished goods inventories
- Additionally, monitor the adjustments made against these reported values
- Generate excel reports of the training rooms occupied and vacant along with seating capacity
- (Daily & Monthly)
- Generate excel reports of the training center utilization as well as the Rig-site utilization
- Generate excel monthly reports showing a financial stake (figures and charts) for each of the divisions in the training center, according to their training center facilities use
- Coordinate with the visa and accommodation coordinator to ensure the number of trainees attending the training and report back to the training coordinator
- Coordinate with the Office Attendants to ensure proper training documents are in place
- Coordinate with the travel agent on travel requirements of the trainees if necessary
- Coordinate with the Office Attendant to ensure there are sufficient office supplies for training
- Coordinate with the Office Attendant to ensure the training rooms are neat and tidy at all times
- Works closely with fleet coordinator to arrange transportation for the trainees suggest changes in routes if necessary
- Make sure of all the classroom equipments are working in excellent condition
- Arranging classrooms suppliers
- Arranging the video of weekly schedule classes on the T.V
- (updating it day to day)
- Providing the trainees laptops with the specific loaded software if required
- Coordinate with security department to provide the trainees access card to be able accessing the facilities
- Coordinate with catering company to ensure the food quantities are sufficed the trainees
- Make sure the trainees are following the Education Centre policies of the Dress Code
- Update the receptionist with the number of the trainees day to day
- Arranging breakfast and lunch vouchers
- Arranging customer training (Competitors and other companies) in a decent hospitality
- Arranging outdoor (Lunch/Dinner) for VIP customers
- Liaise with the logistics department to ensure receiving and sending the particular materials for each course
- Benchmark, assess, select or design, develop and evaluate methods and technologies to optimize knowledge management and learning to improve job performance and management of learning projects
- Assists with conducting training needs assessments, researching training vendors, preparing procurement and finance documents (SAP) for training, maintaining training records, and any other aspect of staff training
- Assists with the Performance Appraisal process to ensure timely annual processes, liaising with Divisions to ensure completion as per published timelines and for completion of appraisal discussions
- Suggests improvements to policy and processes as required
- Assists with regular monitoring and publishing as required, weekly, monthly, quarterly, annual training progress reports
- Organize internal requested workshops with required tools and workshop area in Baker Hughes workshop
- Assists in the development and implementation of new and revised talent management processes
- Actively coaches other team members in areas of expertise as required
- Demonstrates visible commitment to HSE by periodically leading / taking part in risk assessments, audits, HSE meetings, emergency drills, etc
- Customer Service
- Airport Representative.
Baker Hughes (Oil & Gas Industry)
Training Coordinator and Scheduler
10.2008 - 07.2011
Job overview
- I am responsible to manage and co ordinate training activities for Baker Hughes at the Dubai Training Centre according to Global Training procedures and local BHI policies and procedures
- Assist all divisions EHEC staff to organize and deliver quality-training courses to the organization
- Obtaining and processing visa information for employees visiting the EHEC
- Maintain electronic and hardcopy records of local purchase orders to vendors
- Secure classrooms and accommodations for all courses provided by divisions
- Ensure documents are printed, teaching material is available and classroom support features fit requirements prior to courses
- Input courses and employees data into LearnLink
- Assist in record keeping and reporting of participant test results through assessment software
- General office administration duties to support EHEC operations
- Coordinate facilities needs of securities, maintenance and catering services
- Managing 2 Office Assistants to support Classrooms housekeeping, and handle/ in-charge of courses to be taken outside U.A.E
- (Logistics/ curriculum, venue/ transportation)
- Identifies the problems with facilities in terms of functioning and appearance in the training center
- Liaise with vendors to outline any information needed, manage review cycles and frequently meet with the clients, providing status updates on the project development
- Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities.
Baker Hughes (Oil & Gas Industry)
Office Administration Executive Assistant
04.2006 - 08.2008
Job overview
- I was assisting Vice President’s MEAP Group in managing office, and parallel reporting to the Administration Manager by supporting him in HR Management, Personnel Management, Government Relations, Visa Applications, Training coordination, Staff Insurance, Recruitment, Inductions, Administrative and other matters related to Vice Presidents office
- Assistance to Vice President: I use to maintain a day-to-day update of the VP’s electronic calendar, besides collect monthly Travel and Entertainment spending for the department
- Coordinate international travel, visas, transfers and accommodation for the Vice President, along with arrangements of his meetings, internal / external, assembling appropriate material as required ensuring the smooth running of these meetings/ event managements
- Organize monthly direct report meetings; compile and prepare the final presentations; process the payments on SAP application
- Respond to, on behalf of the Vice President straightforward correspondence, queries and enquiries
- Checking e-mails / mail of the VP and replying wherever necessary when VP is travelling
- Deal with the collection of mail, faxes, filing and day-to-day general administrative duties, related to VP’s office, Admin, and HR
- Updating the organization charts, and reports for VP reporting’s
- Personnel Management: Ensure all employees have proper authorizations to access the restricted areas of oil fields supply centre
- Collate information from a variety of sources for management reports
- Organize orientation plans for all new managers and those transferred from other Business Units
- Finalize the travel LPO’s of the department
- Assist with relocation claims for new managers
- Do quarterly payment for school fees and transportation, club membership and house lease renewal of the VP, Sales Director and other senior managers also doing monthly medical claims
- Training & Induction: Train junior secretaries in the department
- Organize video conference calls with Houston and monthly conference calls with Business Unite General Managers
- Make all the arrangements for the training and Induction programs for the company
- Information Technology: Assist in another admin in the department with SAP payments and other admin related jobs
- Administration: Arranging blackberry’s, laptops, office equipment, stationery and telephone extensions for new employees in the department
- Prepare and compile yearly agency evaluations
- Maintain and update the data on the share drive of the marketing department
- Maintain and update as required, a departmental filing system, which ensures that documentation is easily accessible
- Liaise with OSC Facilities for Office Maintenance works and facilities requests
- Ordering and arranging for new furniture installations
- Arrange and Liaise with the Landlord to raise the tenancy contract for housing
- Provide documents to Water and Electricity Government in the processing of connecting water and electricity for residential property
- Ability to handle shipments clearing from Customs
- Airport Representative
- Facilities: Assists Manager of Facilities Management in coordinating and scheduling the timing of all moves to the new construction project
- Public Relations Officer: Initiate, process and complete all employment visas, work permits, labour contracts (new and renewal) and other employee transactions related to the immigration and / or labour office, on the online portal and over the counter, for both internal staff and contract staff
- Complete departure and UAE exit formalities for employees/associates after cancellation of visas, based on their flight departure timings (during the weekend or at night)
- Ensure 100% compliance at all times by keeping up to date with any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Human Resources Department informed of such changes
- Inform employees about their medical screening and bio-metrics collection appointments, visa processing timelines, and respond to any visa related queries
- Keep accurate records and copies of associates passport, visa and labour card
- Act as company representative for Police Station, Airport, Hotels, Embassies, Ministries/Municipalities & other significant Departments & in accordance with services such as mobile & landline phone services (connections/disconnections/repairs) and DEWA.
Higgs & Hill LLC (Construction)
IT System Administrator
05.2004 - 06.2004
Job overview
- During my term in Higgs & Hill L.L.C
- As IT System Administrator, I was responsible in and reporting to Region Manager (Dubai) regarding I.T
- User administration (setup and maintaining account)
- My core responsibilities included maintaining a system and quickly arrange repair for hardware in occasion of hardware failure and monitor system performance, install software applications, backup and recovery policy
- Monitor network communication and update system as soon as new version of OS application software comes out
- Implement, set-up the security policies for users as well as for the use of the computer system and network
- Work efficiently with a team.
Education
Arab Academy for Science and Technology (AAST- Alexandria)
Bachelor of Computer Science
Skills
MS Office Word
MS Excel
PowerPoint
Internet Explorer
MS Access
MS Windows
Oracle (PL/ SQL)
CCNA
SAP
Learn Link
Application Online (Training Software- Internal)
HR Management & Administrations
Recruitment Process Management
Personnel Management
Personal Relations & Management
Visa Processing & Govt Relations
Cross-Cultural Communications
Training Coordination & Sourcing
Team Management & Motivation
Languages
English
Arabic
Certification
Python
Interests
Horse Riding
Chess
Body Building
Timeline
Python
09-2022
Information Technology Specialist
El Mostakbal for Urban Development
10.2020 - Current
Retail Store Manager
Food Shop Trading (Food & Consumer Goods Industry)
11.2015 - 10.2020
HR Analyst
HRSC Eastern Hemisphere, Baker Hughes (Oil & Gas Industry)
10.2014 - 01.2015
Education Center Supervisor
Baker Hughes (Oil & Gas Industry)
08.2011 - 05.2012
Training Coordinator and Scheduler
Baker Hughes (Oil & Gas Industry)
10.2008 - 07.2011
Office Administration Executive Assistant
Baker Hughes (Oil & Gas Industry)
04.2006 - 08.2008
IT System Administrator
Higgs & Hill LLC (Construction)
05.2004 - 06.2004
Arab Academy for Science and Technology (AAST- Alexandria)
Bachelor of Computer Science
04.2003