Mustafa Mahmoud

• Effective leadership and the ability to motivate others
• The ability to plan and prioritize workloads and delegate accordingly
• Customer focus
• The capacity to grasp new concepts quickly
• The ability to multi-task and work under pressure
• Shrewd business sense and well-developed commercial awareness
• A desire to work as part of a team to generate fresh and innovative ideas
• Excellent Communication Skills
• Leadership Skills
• Project Management Skills
• Employee Management
• Commercial Awareness
• Assign routine and non-routine tasks and assist in the schedule preparation for the Sales Associates, Cashiers and Coordinators, and ensure that activities are carried out in the most efficient manner.
• Communicate sales plans and targets to the Shop team, monitor performance on an on- going basis. and suggest corrective actions to hierarchy when needed
• Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
• Report occurring operational issues and handle customer complaints in a timely manner, suggest solutions or escalate them as appropriate in order to ensure operational effectiveness and customer Satisfaction
• Handle or assist the Shop/Department Manager in handling the maintenance of inventories and Placement of product orders to ensure effective stock management and availability of products
• Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
• Supervise the Opening process of the shop in order to ensure that all set procedures regarding petty cash, reporting and system, are respected. Experienced and results-oriented store manager with ten years of managerial experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.
• Managed a successful store environment and a staff of 40+ employees.
• Created and administered semi-annual performance reviews.
• Maintained organized statistical and financial records.
• Ensured compliance with all health and safety regulations.
• Achieved increased financial performance three years in a row.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Linkedin learning

• Gender: Male
• Nationality: Egyptian

• Customer Experience
• Company Culture
• Employee Satisfaction
• Customer Retention
• Training Programs
• Positive Culture
• Company Alignment
• Mission
• Vision
• Values
• Customer Service

• Gender: Male
• Nationality: Egyptian

• Customer Experience
• Company Culture
• Employee Satisfaction
• Customer Retention
• Training Programs
• Positive Culture
• Company Alignment
• Mission
• Vision
• Values
• Customer Service