Nada Abdelmoneim
Cairo,EG
Summary
A driven and well-organized professional skilled in time management and adept at handling pressure, seeking to secure a challenging role within a reputable organization. Aiming o acquire new skills, broaden knowledge base, and utilize expertise to build a successful career path.
Overview
6
6
years of professional experience
Work History
Senior Medical Billing Specialist
London International Patient Services
08.2023 - Current
- Oversee and manage the entire billing process for medical services provided by the healthcare facility
- Generate and submit claims to insurance companies or government healthcare programs electronically or via paper forms
- Monitor the status of submitted claims to ensure timely processing and payment, investigate and resolve any claim denials, rejections
- Prepare financial reports related to revenue cycle performance, such as accounts receivable aging, denial rates, and collection efficiency
- Provide guidance and training to billing staff and operations on coding guidelines, billing procedures, and LOGs
- Collaborate with other departments, such as medical coding, finance, and clinical operations, to streamline the revenue cycle process and improve overall financial performance.
Medical PA
London International Patient Services
12.2021 - 08.2023
- Handled incoming calls with professionalism and quality and responded promptly to inquiries and emails
- Facilitated communication between consultants and patients and between consultants and hospitals
- Settled payment with self-pay patients (pre-payments) and handled the invoicing for surgeries and services provided by the consultant
- Managed Medical admin work (filling forms – scan requests – surgery booking)
Customer Service Representative
Emirates NBD
02.2021 - 09.2021
- Handled incoming calls from customers
- Explained policies and products to customers
- Answered inquiries, received complains and met requests
- Maintained service level along with achieving the target
Telesales Agent
Prime Contact Center
07.2019 - 09.2019
- Initiated sales with potential customers over the phone
- Listened to the customers' needs to generate repeat sales
- Gathered and documented customer information, payment methods, purchases, and reactions to products
- Kept up to date on all products and informing customers of new products. Answered customers' questions on the products
Global Volunteer
AIESEC
06.2018 - 08.2018
- Offered English lessons and engaging classroom activities to high school students
- Conducted interactive learning sessions to encourage student participation in public speaking
- Explored diverse cultures and individual differences firsthand
Education
Bachelor of Arts - Language Interpretation And Translation
Ain Shams University
Cairo, Egypt 04.2001 -
Skills
Timeline
Senior Medical Billing Specialist
London International Patient Services
08.2023 - Current
Medical PA
London International Patient Services
12.2021 - 08.2023
Customer Service Representative
Emirates NBD
02.2021 - 09.2021
Telesales Agent
Prime Contact Center
07.2019 - 09.2019
Global Volunteer
AIESEC
06.2018 - 08.2018
Bachelor of Arts - Language Interpretation And Translation
Ain Shams University
04.2001 -
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