Summary
Overview
Work History
Education
Skills
Websites
Internships
Certification
Extra Cirricular Activites
Timeline
Generic

Nada Badawy

GRC Consultant - Archer Integrated Risk Management, Global Services
Cairo

Summary

A GRC Consultant that plays a critical role in assisting organizations in managing their governance, risk, and compliance strategies. Providing expert advice, guidance, and implement solutions to ensure that businesses operate within legal and regulatory frameworks while optimizing operational efficiency.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
4
4
Languages

Work History

GRC Consultant - Professional Services

Archer Integrated Risk Management
10.2022 - Current
  • Archer Consultant in Residency Program for VHI, Ireland
  • Implementing all GRC Solutions/Use Cases based on Customer environment
  • Contributes in Demos and Workshops
  • Perform system integrations and data migrations
  • Consultation and Troubleshooting Archer Solutions
  • Installations/Upgrades of Archer or any integration associated with it

Technical Support Engineer level 2

Archer Integrated Risk Management
09.2019 - 10.2022
  • Investigate and resolve technical issues related to the software and network systems.
  • Collaborate with other teams to escalate complex issues when necessary.
  • Troubleshooting technical issues
  • Installing and configuring software
  • Develop and update knowledge base articles to assist both customers and internal teams.
  • Conduct training sessions for customers on using Archer
  • Gather and analyze customer feedback to identify recurring issues and areas for improvement
  • Provide on-call support in a rotational on-call schedule to address critical technical issues outside regular business hours
  • Testing and evaluating new technologies
  • Mentoring new joiners and providing technical trainings to them in different aspects related to Archer platform, Networks and Database.

Airport and Immigration Supervisor - Part Time Job

Kidzania
01.2017 - 01.2018

Customer Advisor Agent for Billing team

Vodafone UK Account
06.2016 - 09.2016
  • Streamlined communication between customers and Vodafone, ensuring timely responses and resolutions.
  • Enhanced customer satisfaction by providing personalized support and solutions to their inquiries.
  • Contributed to a positive work environment through active participation in team meetings and discussions aimed at improving processes.
  • Managing stress effectively


English Customer Advisor Agent for OSN project

GFK-OSN
06.2016 - 08.2016

English Teacher

International Nursery for Languages
06.2011 - 08.2011

Education

Bachelor of Science - Infomation Engineering And Technology - Comm

German University in Cairo - GUC
Cairo, Egypt
09.2014 - 06.2019

Skills

CCNA Knowledge

Windows Servers

Archer GRC tool

Compliance Monitoring

Control testing

Enterprise risk management

Operational Risk

Third-Party Assessments

Coding (Java, Python, Matlab)

Power BI, Risk Recon

Troubleshooting/ Problem Solving skill

Leadership/ Team Work

Microsoft Office (Word, Excel, and Powerpoint)

CCNA Knowledge

Internships

  • RFID Summer Project, German University in Cairo, Completed 2017
  • Introduction to Aviation Communication Systems, Egypt Air, 2018

Certification

Archer Admin Certified Associate
Archer Admin Certified Professional
ITIL V4 Foundation

Extra Cirricular Activites

  • AIESEC Summer Exchange Program Indonesia,Global Volunteer in Education, 2018
  • ISLC AUC, Creativity and Innovation workshop member, 2016 to 2017
  • Nebny Charity Developmental Organization, organizing events for Children, leading educational projects for Children, 2014 to 2016
  • Bedaya Foundation, volunteering in Educational projects, 2016


Timeline

GRC Consultant - Professional Services

Archer Integrated Risk Management
10.2022 - Current

Technical Support Engineer level 2

Archer Integrated Risk Management
09.2019 - 10.2022

Airport and Immigration Supervisor - Part Time Job

Kidzania
01.2017 - 01.2018

Customer Advisor Agent for Billing team

Vodafone UK Account
06.2016 - 09.2016

English Customer Advisor Agent for OSN project

GFK-OSN
06.2016 - 08.2016

Bachelor of Science - Infomation Engineering And Technology - Comm

German University in Cairo - GUC
09.2014 - 06.2019

English Teacher

International Nursery for Languages
06.2011 - 08.2011
Nada BadawyGRC Consultant - Archer Integrated Risk Management, Global Services