Nada Mohamed
Branch Manager
Alexandria,ALX
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Branch Manager
bekhit pharmacy
alexandria
08.2019 - Current
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Supervised work of 6 pharmacists and 3 deliverys.
- Created strategies to develop and expand existing customer sales, which resulted in 70% increase in annual sales.
- Wrote reports detailing branch activities.
- Maintained friendly and professional customer interactions.
- Resolved escalated customer issues and boosted retention rates by 90%.
Photography Instructor
pioneers dentaal care
alexandria
01.2019 - Current
- Facilitated group sessions and provided one-on-one support.
- Working on short videos for the dental center
- Take pictures before and after
Shift Manager
hatem abd elhamed pharmacy
alexandria
01.2018 - 02.2019
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Trained back-up associates and led crew members in managing operations of storefront.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Pharmacy Assistant
el prince pharmacy
alexandria
11.2016 - 01.2018
- Verified order information against computer database.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Education
Associate of Science - Medical Anthropology
Factuly Of Art
Alexandria 09.2015 - 06.2020
Skills
Cash handling expertise
Timeline
Branch Manager
bekhit pharmacy
08.2019 - Current
Photography Instructor
pioneers dentaal care
01.2019 - Current
Shift Manager
hatem abd elhamed pharmacy
01.2018 - 02.2019
Pharmacy Assistant
el prince pharmacy
11.2016 - 01.2018
Associate of Science - Medical Anthropology
Factuly Of Art
09.2015 - 06.2020
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