Nada Nageh
Assistant Manager
Giza-Egypt
Summary
Employment History
Assistant Manager at ZO SKIN Centre, Cairo
April 2019- January 2023
• Remained flexible, adaptable, and punctual.
• Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.
• Served as a direct assistant to Production Supervisor, supporting all aspects of production and office management.
• Worked to alleviate executive overload by handling all customer interactions for company including walk-ins, email, phone, and fax interactions.
• Worked to ensure quality service and addressed and resolved all customer issues.
• Reported to Operations Manager and assisted shop and office . personnel.
• Problem solved for each department to maintain timely completion of parts and meet strict deadlines.
• Performed a range of administrative duties from maintaining production schedules to purchasing supplies and hiring vendors.
⚫ Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders.
⚫ Brought forth innovative ideas about organizing systems.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Assistant Manager
ZO Skin Centre
Zamalek, Cairo
04.2019 - 01.2023
- Experienced and self-motivated Sales Manager with five years of industry experience overseeing sales figures and new account developments.
- Bringing forth a proven track record of working collaboratively with sales teams to achieve goals, increase revenue gains, and advance the sales cycle of the company.
- A strong leader with the ability to increase sales and develop strategies to retain customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Bachelor's degree in Business Administration - Business Administration
IAEMS
6 of October-Giza 09.2017 - 05.2021
Skills
Creativity and Innovation
Hard Working
Critical thinking and problem solving
Interpersonal and communication skills
Ability to Multitask
Leadership and Teamwork
Quick Learner
Computer and Internet Skills
Great Customer Service
Certification
ZO Client Experience Program
Timeline
ZO Client Experience Program
07-2021
Assistant Manager
ZO Skin Centre
04.2019 - 01.2023
Bachelor's degree in Business Administration - Business Administration
IAEMS
09.2017 - 05.2021