Employment History
Assistant Manager at ZO SKIN Centre, Cairo
April 2019- January 2023
• Remained flexible, adaptable, and punctual.
• Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.
• Served as a direct assistant to Production Supervisor, supporting all aspects of production and office management.
• Worked to alleviate executive overload by handling all customer interactions for company including walk-ins, email, phone, and fax interactions.
• Worked to ensure quality service and addressed and resolved all customer issues.
• Reported to Operations Manager and assisted shop and office . personnel.
• Problem solved for each department to maintain timely completion of parts and meet strict deadlines.
• Performed a range of administrative duties from maintaining production schedules to purchasing supplies and hiring vendors.
⚫ Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders.
⚫ Brought forth innovative ideas about organizing systems.
Creativity and Innovation
ZO Client Experience Program
ZO Client Experience Program