Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nada Osama

ElRYAN
Cairo

Summary

I have a background in Law and a strong interest in pursuing a career in the corporate field, particularly in legal translation. My experience as a Customer Service Representative and later as a Subject Matter Expert has strengthened my communication, problem-solving, and client support skills. However, these roles were temporary as I worked towards aligning my career with my legal expertise. I am now focused on leveraging my legal knowledge and language skills to transition into a role that combines both, especially in corporate legal translation.

Overview

1
1
year of professional experience
1
1
Certification
3
3
Languages

Work History

Subject Matter Expert

Concentrix
07.2024 - Current
  • Mentored junior team members, contributing to their professional growth and development.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.

Customer Service Representative

Concentrix
03.2024 - 07.2024

Account Airbnb

  • Supported guests with reservation issues.
  • Mediated between guests and hosts to resolve conflicts.
  • Assisted hosts in managing their apartments.
  • Provided guidance on rental regulations in their area.

MFANU Delegate

Ain Shams University
11.2023 - 11.2023

Model UN – Representative of Russia

  • Debated nuclear non-proliferation policies from the perspective of the Russian state.
  • Developed diplomatic negotiation and public speaking skills.

Volunteer Coordinator

ASU Career Center
11.2023 - 11.2023

Employer Relations Coordinator

  • Managed communication between employers and employees.
  • Organized and scheduled meetings, events, and speaking engagements.

Education

IFED, Ain Shams University - Jean Moulin Lyon 3
01-2025

High School Diploma -

Lycee La Liberte
04.2001 -

Skills

Training and mentoring

Certification

Institut Francais

Timeline

Subject Matter Expert

Concentrix
07.2024 - Current

Customer Service Representative

Concentrix
03.2024 - 07.2024

MFANU Delegate

Ain Shams University
11.2023 - 11.2023

Volunteer Coordinator

ASU Career Center
11.2023 - 11.2023

High School Diploma -

Lycee La Liberte
04.2001 -

IFED, Ain Shams University - Jean Moulin Lyon 3
Nada OsamaElRYAN