Nada Shoala

Dedicated and experienced Team Leader with a proven track record of success in leading and managing teams. Experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Skilled in communication and team engagement. Dedicated to fostering a positive team environment conducive to achieving personal and team successes.

• Team Leader, Concentrix, 01/01/24, Present, As a Team Leader at Concentrix, I lead and manage a team to ensure the successful completion of projects and the achievement of team goals. I utilize strong leadership and communication skills to effectively guide and motivate team members. Additionally, I demonstrate effective time management and organizational skills to ensure the timely and efficient execution of tasks. I also collaborate with cross-functional teams to foster a collaborative and productive work environment.
• Travel advisor, Concentrix, 08/01/21, 12/31/23, Assisted customers with flight and hotel bookings, travel insurance, and other travel-related services
• Sales, Four seasons Hotels, 01/01/17, 12/31/19, Utilized sales techniques and strategies to build customer relationships and close sales
• English Instructor, 01/01/17, 12/31/21, Provided individualized instruction to students with varying levels of English proficiency