Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Chapter President
IIBA Sudan Chapter
10.2023 - Current
Following up on managing the Sudan branch involves working closely with department heads to ensure the organization's vision in data analysis is achieved
It also includes enhancing skills and knowledge through workshops, courses, and events to ensure the Sudanese Society remains up-to-date
Furthermore, it requires consistently and efficiently analyzing the business operations.
Improved public knowledge and perception of group by utilizing social media, partnerships and news highlights.
Created and managed committees to effectively handle different aspects of organization's business.
Leveraged social media platforms to increase the visibility of our chapter, engage with members, and attract new recruits effectively.
Mentored new members to ensure smooth integration into the chapter culture and facilitate their personal growth within the organization.
Fostered a positive environment for members, promoting personal growth and professional development opportunities.
Founder of Talent bridge Sudan
Talent bridge Sudan
09.2023 - Current
Talent Bridge Sudan is a foundation that brings together all the talented Sudanese in one place to introduce them to the recruiters and to provide them with the needed support to show their skills, projects, proficiency and to create a bond between them through one channel..
Also to engage them in all the activities that can give them the opportunity to work with international institutions to get the best benefits of their services, and also to provide the needed training and consulting services for all the Sudanese in one place to learn and teach, and to introduce the qualifications of them to the right recruiters.
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Established a successful business by identifying market needs and developing innovative solutions.
Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Led the strategic planning process to define business goals and ensure alignment across all departments.
Human Resources Manager
Alwaha Mall & offices
02.2023 - 10.2023
Developed and implemented HR strategies and policies to ensure compliance with local, state, and federal regulations
Managed recruitment efforts and oversaw employee relations
Developed and conducted training and development programs for employees
Managed compensation and benefits programs and ensured compliance with labor laws and regulations.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Maintained human resources regulatory compliance with local, state and federal laws.
VP Membership / Communication and Marketing
IIBA Sudan Chapter
11.2022 - 10.2023
In my role as VP- membership , I focused on promoting the organization's activities, highlighting the advantages of joining, and outlining the qualifications, training, and knowledge that members can gain
Additionally, I emphasized the opportunity to earn professional certificates that can help individuals become experts in the field of business analysis.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Sudan Coordinator for WCPA
World Constitution and Parliament Association
06.2022 - 10.2023
The World Constitution and Parliament Association is a movement of world citizens for securing: A democratic world governance system formed by the federation of all the nations of the world and formed under the constitution for the federation of Earth, Global peace, amicable relations between nations of the world; A mechanism to administer those affairs which transcend national boundaries for the benefit of humanity everywhere;
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
VP-Communications and Marketing
IIBA
08.2022 - 11.2022
Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
Championed change management initiatives within the organization to ensure smooth transitions during periods of growth or restructuring.
Administration and HR Manager
Alaid for logistics and transportation
12.2018 - 10.2022
Manage the day-to-day operations of the administrative department and staff members
Develop and implement HR policies and procedures to ensure compliance with local laws and regulations
Manage recruitment efforts and oversee employee relations
Develop and conduct training and development programs for employees
Manage compensation and benefits programs and ensure compliance with labor laws and regulations.
Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Guided leaders and employees on company policies, programs, benefits and salary administration.
Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Assistant General Manager
kayan alfursan for contracting and investment
01.2016 - 04.2018
Cooperating with the general manager, and assisting with anything from project planning to staff management
Nurturing positive working relationships with staff
Delegating daily tasks
Addressing any issues in a timely fashion
Supervising staff and controlling merchandise
Ensuring company policies and procedures are followed.
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Chief Human Resources Officer
Cambridge International Schools/SIA Schools
07.2012 - 06.2015
Analyze and evaluate existing strategies, policies, and procedures, and reform them with the help of executives and staff
Manage recruitment efforts and oversee employee relations
Develop and conduct training and development programs for employees
Manage compensation and benefits programs and ensure compliance with labor laws and regulations.
Improved leadership development by designing and implementing targeted training programs for managers and executives.
Enhanced employee satisfaction by implementing innovative HR policies and programs.
Maintained compliance with employment laws and regulations through continuous monitoring of legal updates and prompt implementation of required changes.
Promoted a culture of learning within the organization by offering various professional development opportunities to employees at all levels.
Data Analyst/HR & Admin Assistant
Sudacell for telecommunication services
12.2009 - 11.2011
Supervised the day-to-day operations of the administrative department and staff members
Hired, trained, and evaluated employees and took corrective action when necessary
Developed, reviewed, and improved administrative systems, policies, and procedures
Worked with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
Administrative Assistant
Embassy of the Islamic Republic of Pakistan, Sudan
10.2008 - 11.2009
Greeted visitors and organized and attended meetings with visitors and students who seek visa processes to Pakistan
Translated newspapers and translated documents from Arabic to English
Worked as an assistant for the Ambassador in all the duties related to the embassy
Did reservations for airlines and meetings inside and outside for the ambassador and embassy staff
Received and organized invitations to all celebrations and events in other embassies with the organizations and individuals
Organized for the embassy events, national day celebration, and other events related to the embassy.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Section Officer/ Assistant Sales Manager
alshaba international group
10.2004 - 07.2008
Planned daily, monthly, and yearly targets and forecasts for the section and salespersons
Filed and recorded daily sales reports and monitored pre-sales and salespersons' attendance
Provided full customer services, resolving queries and problems
Assisted the Merchandising Team on presales for display.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Conducted risk assessments within the section to identify potential issues and implement proactive mitigation measures effectively.
Evaluated employee performance through periodic assessments, providing constructive feedback for improvement.
Assisted in recruitment efforts by interviewing candidates and making recommendations for hiring decisions.
Skills
Team Management
Strategic Thinking
Relationship Development
HR policies and procedures
Employee Relations
Training and mentoring
Benefits and compensation management
Membership Growth
Innovation and Creativity
Activity Development
Community involvement
Organizational Development
Operations Management
Corporate Communications
Digital Transformation
Human Resources Management
Certification
Learning Data Analytics
McKinsey Forward Program
Diploma in Human Resources (HR)
Languages
Arabic
Native language
English
Advanced
C1
French
Elementary
A2
Timeline
Chapter President
IIBA Sudan Chapter
10.2023 - Current
Founder of Talent bridge Sudan
Talent bridge Sudan
09.2023 - Current
Human Resources Manager
Alwaha Mall & offices
02.2023 - 10.2023
VP Membership / Communication and Marketing
IIBA Sudan Chapter
11.2022 - 10.2023
VP-Communications and Marketing
IIBA
08.2022 - 11.2022
Sudan Coordinator for WCPA
World Constitution and Parliament Association
06.2022 - 10.2023
Administration and HR Manager
Alaid for logistics and transportation
12.2018 - 10.2022
Assistant General Manager
kayan alfursan for contracting and investment
01.2016 - 04.2018
Chief Human Resources Officer
Cambridge International Schools/SIA Schools
07.2012 - 06.2015
Data Analyst/HR & Admin Assistant
Sudacell for telecommunication services
12.2009 - 11.2011
Administrative Assistant
Embassy of the Islamic Republic of Pakistan, Sudan
10.2008 - 11.2009
Section Officer/ Assistant Sales Manager
alshaba international group
10.2004 - 07.2008
Mini Master degree in Human Resources - Human Resources Management/Personnel Administration, General
Icq
fellowship - Project Management
Nazlawi business college
diploma - electronic accounting
unisco institutes
Bachelor of Applied Science - BASc - Computer Engineering
Mini Master degree in Human Resources - Human Resources Management/Personnel Administration, General
Icq
10.2022
fellowship - Project Management
Nazlawi business college
01.2020
diploma - electronic accounting
unisco institutes
01.2011
Bachelor of Applied Science - BASc - Computer Engineering
Omdurman alahlia University
02.2005
Phone - Work
00201002762312
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