Diving
Nada Mohamed Abd El-Sadek
Human Resources
Zahraa El-Maadi, Cairo,Egypt
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and Compensation & Benefits plans. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow company management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.
Overview
7
7
years of post-secondary education
10
10
years of professional experience
Work History
Senior HR Business Partner
DB Schenker
11.2017 - 09.2020
- Developed HR strategies, policies, and practices.
- Building and expanding on skills by engaging in educational opportunities.
- Consults with line management, providing HR guidance when appropriate.
- Analyzes trends and metrics in partnership with the HR team to develop solutions, programs and policies.
- Manages and resolves complex employee relations issues.
- Conducts effective, thorough and objective investigations.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Implement onboarding plan which reduced on job training and probational period terminations.
- Provides guidance and input on business unit restructures, workforce planning and succession planning.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked closely with line manages to maintain optimum levels of communication to effectively and efficiently complete projects.
- Conducts weekly meetings with respective business units.
- Create and analyze job descriptions evaluations and classifications
- Assess employees needs by conducting organizational surveys
- Ensure that compensation practices are in compliance with current laws and regulations
Senior HR Executive
Freyssinet Egypt
05.2016 - 10.2017
- Manage the recruitment process and ensure candidates fit the role and company culture.
- Coordinate and manage the orientation of new employees, process probationary reviews, employee evaluations and terminations.
- Assist in administering a wide range of HR matters in areas such as manpower planning and recruitment, compensation & benefits and performance management exercise.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Process and follow up appointments, reassignments, promotions and other HR decisions which generate personnel administration actions in a timely and thorough way, being sensitive to the human dimensions involved and tailoring actions accordingly.
- Advise staff on specific entitlements and explain employment standards and legislation where needed.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Directed and controlled various benefit programs, including transportation, meal, medical, accomodation packages.
Senior HR and Admin Supervisor
Qatar Airways
10.2013 - 03.2016
- Contribute in the planning and development of company policies and procedures, ensuring proper dissemination, implementation and compliance.
- Assist in handling employee/labor relation matters e.g. grievance, investigation, documentation and imposing disciplinary actions.
- Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
- Prepare, issue and disseminate notices, correspondences and memoranda.
- Maintain a healthy employee-management climate through proper implementation of the company benefits and relation program.
- Coordinate with HR Manager and company lawyer on issues of legal matters.
- Assist HR Manager in the implementation of trainings and development programs for the entire workforce.
- Maintain an efficient employee records and filing system and ensure that all confidential matters pertaining to HR administration are kept confidential.
- Ensure that work visas and permits of expats are complete, correct and updated.
- Conduct exit interview of resigned employees.
- Facilitate activities related to health & safety, i.e. Annual Physical Exam.
- Implement the General Staff Handbook & Manager’s Manual as the overall guidelines for Human Resource Management.
- Facilitate contracts and activities pertaining to personnel movement; promotions, transfers, terminations, and resignations.
- Contribute in the planning and coordination of administrative procedures and systems and devise ways to streamline processes.
- Provide general support to the HR Manager for the purpose of assisting in the performance of his/her work activities.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained protocol throughout routine work days and special events.
Senior Ticketing and reservation
Expedia Canada
06.2012 - 09.2013
- Assists in ensuring reliability and accuracy of ticketing database.
Provide ongoing customer/client service through phone, email, or fax inquiries. - Complete daily reporting requirements including data entry and/or report distribution
- Handling and minimizing payouts.
- Negotiate with Airlines and other vendors to fix problems.
Handle unforeseen problems and complaints and determine eligibility for money returns. - Ensure that all customer complaints are dealt with in line with The Mill’s complaints procedure
Provide advice and services for customers seeking travel solutions for vacation.
HR Administrative Assitant
Egypt international fairs
01.2010 - 06.2012
- Assist with day to day operations of the HR functions and duties
- Provide clerical and administrative support to Human Resources executives
- Compile and update employee records (hard and soft copies)
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
- Coordinate HR projects (meetings, training, surveys etc) and take minutes
- Deal with employee requests regarding human resources issues, rules, and regulations
- Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
- Communicate with public services when necessary
- Properly handle complaints and grievance procedures
- Coordinate communication with candidates and schedule interviews
- Conduct initial orientation to newly hired employees
- Assist our recruiters to source candidates and update our database
Education
Associate of Arts - Public Relations And Communication
Ain Shams University
09.2005 - 05.2009
Bachelor's degree - Mass Communications
Ain Shams University
Cairo 09.2005 - 06.2009
Diploma - Human Resources Management
Rome Business School
RomeSkills
Optimizing performance
Highlights
- Resourcing
- Employee Relations
- Conflict Resolution
- Talent Management
- Employee Training and Development
- Rewards and Benefits
- Organization Design
- Succession Plan
- Performance Management Restructuring
Interests
Reading
Accomplishments
- Designed and implemented a people strategy with the objectives to: retain top talent and effectively manage underperformed
- Designed onboarding plan that reduced probational period resignation and termination
- Reduced overtime and other related costs through cost containment strategies
- Implemented KPIs strategic plans which helped in achieving companies goals
Timeline
Senior HR Business Partner
DB Schenker
11.2017 - 09.2020
Senior HR Executive
Freyssinet Egypt
05.2016 - 10.2017
Senior HR and Admin Supervisor
Qatar Airways
10.2013 - 03.2016
Senior Ticketing and reservation
Expedia Canada
06.2012 - 09.2013
HR Administrative Assitant
Egypt international fairs
01.2010 - 06.2012
Bachelor's degree - Mass Communications
Ain Shams University
09.2005 - 06.2009
Associate of Arts - Public Relations And Communication
Ain Shams University
09.2005 - 05.2009
Diploma - Human Resources Management
Rome Business School
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