Nadine Osama
Pharmacist
New Cairo,Cairo
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
19
19
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Project Supervisor
Helpat - Patient Support Programs
Cairo, Cairo
01.2022 - Current
- Closely collaborated with project members to identify and quickly address problems.
- Delivered completed projects on time by prioritizing multiple tasks.
- Provided constructive criticism regarding quality assurance on collections team phone calls.
- Molded team and embraced change to adapt within dynamic market.
Tele-Patient Educator
Helpat-Patient Support Programs
Cairo, Cairo
03.2021 - 01.2022
- Answered inbound and outbound patient calls.
- Entered patient interaction details in digital system to track requests, document problems and record solutions offered.
- Evaluated patient information to explore issues, develop potential solutions and maintain high-quality service.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
Community Pharmacist
Gehad's Pharmacy
Cairo, Cairo
10.2019 - 12.2020
- Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Education
Bachelor of Pharmacy - Pharmacy
German University in Cairo (GUC)
Cairo 10.2014 - 07.2019
High School Diploma -
Islamic Language School
Suez 09.2000 - 07.2014
Skills
Team Management
Decision Making
Problem Solving
Detail Oriented
Transcription and Subtitling
MS Office
Certification
Transcription and Subtitling Course - Ibn Sina Academy
Timeline
Project Supervisor
Helpat - Patient Support Programs
01.2022 - Current
Transcription and Subtitling Course - Ibn Sina Academy
04-2021
Tele-Patient Educator
Helpat-Patient Support Programs
03.2021 - 01.2022
Market Access and Pharmacoeconomics workshop - Accsight Academy
06-2020
ICH Good Clinical Practice training program, HTA office, ISPOR Egypt
01-2020
Community Pharmacist
Gehad's Pharmacy
10.2019 - 12.2020
Bachelor of Pharmacy - Pharmacy
German University in Cairo (GUC)
10.2014 - 07.2019
High School Diploma -
Islamic Language School
09.2000 - 07.2014