Nahla Ashraf Ismail Sedky
Sales Director
Dokki
Summary
Offering robust understanding of sales principles and strong desire to grow in dynamic business development environment. Brings foundation in market analysis and strategic planning, ready to be enhanced through hands-on experience. Ready to use and develop analytical and communication skills in [Desired Position] role.
Proven track record in driving business growth and leading successful sales initiatives within competitive environment. Skilled in strategic planning, relationship management, and market analysis, seeking to transition into new field where these skills can be leveraged. Committed to delivering value and fostering growth in diverse and challenging settings.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Sales Director, Business Development
The Gate Academy
03.2021 - Current
- Streamlined internal processes to boost efficiency, leading to increased productivity within the sales team.
- Implemented innovative training programs aimed at continuously improving the skills set of the entire sales force to remain ahead of competitors in the marketplace.
- Established a strong network of industry connections that facilitated mutually beneficial partnership opportunities for sustained growth.
- Negotiated contracts with key clients, securing long-term partnerships and driving consistent revenue growth.
Deputy Branch Manager
Ahli Bank of Kuwait
03.2020 - 03.2021
- Oversee daily branch operations to ensure efficiency and compliance with banking operations
- Lead and mentor a team of bankers, tellers and customer service representatives to achieve performance targets
- Develop and implement strategies to increase branch profitability and customer satisfaction
- Manage branch sales efforts, drive revenue growth and promote banking products and services
- Ensure Excellent customer service by addressing client inquires, resolving complaints, and enhancing the overall customer experience
- Analyze financial reports, monitor key performance indicators, and optimize branch performance
- Collaborate with senior management to set and achieve branch goals and objectives
- Manage Risk and compliance by adhering to banking policies, AML regulations and security protocols
- Establish and maintain strong relationships with clients, businesses and the local community to expand the bank’s customer base
- Handle Loan applications, assess creditworthiness and approve financial transactions as per bank policies
- Monitor Cash Flow, oversees audits and ensure accurate record-keeping
- Drive employee development through training programs and performance evaluations
Senior Premiere Manager
Alex Bank Intesasanpolo
06.2016 - 01.2020
- Provide targeted sales opportunities and proactively sell the full range of consumer and commercial products to current and potential customers
- Develop, manage and expand wealth customer’s relationships at service levels which exceed client’s expectations of this important and profitable segment
- Identify current and potential clients with additional profit potential and develop action plans to address those relationships
- Organize daily activities to pro-actively contact, solicit, sell, and service wealth customer base
- Work closely with financial advisors, insurance sales officers to further develop the client relationship
- Complete all sales activity documentation to provide a record for performance tracking and assist in targeting future sales efforts
- Ensure Compliance operational risk controls in accordance with regulatory standards and policies and optimize relations with regulators by addressing any issues
- Complete any other activities assigned
Premiere Relationship Manager
Banque Audi
02.2015 - 08.2016
- Provide targeted sales opportunities and proactively sell the full range of consumer and commercial products to current and potential customers
- Develop, manage and expand wealth customer’s relationships at service levels which exceed client’s expectations of this important and profitable segment
- Identify current and potential clients with additional profit potential and develop action plans to address those relationships
- Organize daily activities to pro-actively contact, solicit, sell, and service wealth customer base
- Work closely with financial advisors, insurance sales officers to further develop the client relationship
- Complete all sales activity documentation to provide a record for performance tracking and assist in targeting future sales efforts
- Ensure Compliance operational risk controls in accordance with regulatory standards and policies and optimize relations with regulators by addressing any issues
- Complete any other activities assigned
Wealth Manager
Commercial International Bank (CIB)
12.2012 - 02.2015
- Provide targeted sales opportunities and proactively sell the full range of consumer and commercial products to current and potential customers
- Develop, manage and expand wealth customer’s relationships at service levels which exceed client’s expectations of this important and profitable segment
- Identify current and potential clients with additional profit potential and develop action plans to address those relationships
- Organize daily activities to pro-actively contact, solicit, sell, and service wealth customer base
- Work closely with financial advisors, insurance sales officers to further develop the client relationship
- Complete all sales activity documentation to provide a record for performance tracking and assist in targeting future sales efforts
- Ensure Compliance operational risk controls in accordance with regulatory standards and policies and optimize relations with regulators by addressing any issues
- Promote an environment which supports diversity and reflects CIB brand
- Maintain CIB internal control standards including timely implementation of internal and external audit points together with any issues raised by external regulations
- Complete any other activities assigned
Sales Administrator/Assistant Retail Head Manager
The United Bank
12.2011 - 12.2012
- Responsible for gathering client’s data
- Collect files and reports from retail team to be entered in the Bank system
- Responsible for opening payroll accounts and payroll deals
- Responsible for choosing, interviewing candidates for the Retail Team
Education
Bachelor of Science - General Business
Loughborough University
United Kingdom 01.2007 - 01.2011
Bachelor of Science - Business Administration, General Business
The British University In Egypt
Egypt 04.2007 - 01.2011
High School Diploma -
Arab Academy For Science And Technology
Egypt 04.2004 - 01.2007
Skills
- Team work
- Decision making
- Working on your initiative
- Working and coping under pressure
- Customer service and customer care skills
- Communication Skills both Verbal and listening
Selling skills
Negotiation
Strategic relationships
Customer Experience
Pipeline management
Competitive analysis
Sales coaching
Training
- Guest Relationship Officer, Grand Hyatt Hotel, 2008
- Sales Representative, Kia Motors, 2009
- Training, HSBC Bank, 2010
- Selling Skills Certificate, CIB
- Wealth Accreditation Certificate, CIB
Personal Information
Date of Birth: 06/18/90
Timeline
Sales Director, Business Development
The Gate Academy
03.2021 - Current
Deputy Branch Manager
Ahli Bank of Kuwait
03.2020 - 03.2021
Senior Premiere Manager
Alex Bank Intesasanpolo
06.2016 - 01.2020
Premiere Relationship Manager
Banque Audi
02.2015 - 08.2016
Wealth Manager
Commercial International Bank (CIB)
12.2012 - 02.2015
Sales Administrator/Assistant Retail Head Manager
The United Bank
12.2011 - 12.2012
Bachelor of Science - Business Administration, General Business
The British University In Egypt
04.2007 - 01.2011
Bachelor of Science - General Business
Loughborough University
01.2007 - 01.2011
High School Diploma -
Arab Academy For Science And Technology
04.2004 - 01.2007
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