Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Review credit appraisals, short form, offering tickets, call reports & discuss the credit appraisals with team head & head of corporate credit risk.
Negotiate with business in order to enhance package & mitigate risk.
Monitor corporate clients’ accounts to shed light over any past dues/ early warning signals and notify senior management promptly.
Prepare periodical reports (Daily and Weekly Corporate and Economic News Bulletin and Past Dues Commentary).
Attend to CBE requirements and submit available documents to CBE.
Attend to non-frequent special assignment as requested by Management.
Corporate Credit Admin
Arab African International Bank
Cairo, Egypt
09.2014 - 09.2019
On a Quarter Basis, calculate Bank Provisions and Portfolio Analysis.
Review all credit appraisals presented by the corporate marketing department for any credit facility being granted in order to ensure proper implementation & compliance with the CBE regulations.
Review obtained facilities legal documentation to ensure terms are consistent with the approved credit appraisal.
Ensuring that the bank is adequately protected at all times through complete, valid, continuing & legally enforceable documents offering valuable consideration for the approved facilities.
Monitor credit facilities to ensure compliance with all approved terms, conditions & applicable covenants & report observations to the Department Head & Managers.
Coordinate with internal customers (Internal Audit & Compliance) to ensure adherence to guidelines & that all requests are fulfilled.
Ensure all pre-disbursement conditions are complied with the approved credit appraisal terms & conditions under STF, MTL & Syndicated Loans.
Mark-up & maintenance of bank credit facilities- input, registration of limits, collateral, disbursements, amendments and pricing.
Credit Control- monitor & report to business units credit limits annual review/ expiry dates, repayment schedules’ status, excesses, collateral coverage & insurance policies due for renewal.
Ensure that security, collateral & guarantees held by the bank against outstanding exposures is current, reliable & not released until the full settlement and discharge of the liabilities by the borrowers or the guarantors, unless otherwise approved by the appropriate authority.
Monitor the progress for each contract / project / bank financing & obtain regular updates in this regard through monthly or quarterly progress reports.
Handle corporate credit operations on a case-by-case basis as per approved credit appraisal terms.
Review settlement payments and daily operations as checks payment, L/Gs & L/Cs approvals etc.
Provides a full range of day-to-day support service to Relationship Managers in order to fulfill teamwork & group objectives.
Coordinate & resolve any irregularities in transactions with Relationship Managers.
Prepare required reports & forms to communicate with the current status of existing credit facilities to management.
Customer Service Representative
Arab African International Bank
Mahalla , Gharbya
10.2013 - 09.2014
Provided primary customer support to internal and external customers.
Responded to customer requests for products, services and company information.
Offered advice and assistance to customers, paying attention to special needs or wants.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Provided information regarding charge accounts and loyalty programs.
Customer Service Representative
OSN
6th of October, Egypt
09.2010 - 01.2011
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services and company information.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Education
Notre Dame Des Appotres
EL Mahalla EL Kobra
Bachelor of Accountancy - Accounting And Business Management
Tanta University
Tanta
09.2005 - 05.2009
No Degree - Credit Course Run 2020
New York Institute of Finance & EBI
EBI , Egypt
01.2020 - 05.2021
Skills
Organization and Time management
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Certification
Certified [Job Title], [New York Institute of Finance & EBI] - [2020-2021]
Timeline
Excecutive Commitee Co-ordinator
Arab African International Bank
11.2020 - Current
No Degree - Credit Course Run 2020
New York Institute of Finance & EBI
01.2020 - 05.2021
Corporate Credit Risk Analyst
Arab African International Bank
10.2019 - Current
Corporate Credit Admin
Arab African International Bank
09.2014 - 09.2019
Customer Service Representative
Arab African International Bank
10.2013 - 09.2014
Customer Service Representative
OSN
09.2010 - 01.2011
Bachelor of Accountancy - Accounting And Business Management