Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Hi, I’m

Nashed Mohamed Rabea

Banha,Egypt
Nashed Mohamed Rabea

Summary

Motivated Telesales Supervisor with organized and self-motivated approach, articulate nature and quality-focused mindset. Successful history of boosting productivity and accelerating growth by stimulating teams to higher levels of productivity. High-achieving Telesales Executive with 10 years of business-to-business cold calling, networking and closing experience. Notable background selling amazing products and driving massively impressive numbers and results. Offers inbound and outbound telesales expertise clearing monthly and quarterly targets in dynamic environment.

Overview

17
years of professional experience
4
years of post-secondary education
1
Language

Work History

Soficopharm
Shebin Elkom, Egypt

Telesales Supervisor
06.2022 - Current

Job overview

  • Maximized productivity by directing training and mentoring of each employee.
  • Monitored call quality, speed and effectiveness of each team member and developed improvement plans to help each agent reach full potential.
  • Collaborated with upper management about ways to improve customer experience and increase sales.
  • Developed, utilized and reported on success metrics.

A3M Pharma
Cairo, Egypt

Purchase Executive
06.2021 - 05.2022

Job overview

  • Negotiated with vendors to procure best prices and quickest service for equipment and supplies.
  • Consulted and advised department heads on equipment and supply decisions.


  • Facilitated continuous improvement programs to automate, delegate and eliminate tactical, non-value-added tasks.

UCP Pharma
Qalub, Egypt

Telesales Supervisor
12.2019 - 04.2021

Job overview

  • Maximized productivity by directing training and mentoring of each employee.
  • Monitored call quality, speed and effectiveness of each team member and developed improvement plans to help each agent reach full potential.
  • Collaborated with upper management about ways to improve customer experience and increase sales.
  • Developed, utilized and reported on success metrics.

Multipharma
Banha, Egypt

Sales Supervisor
11.2019 - 12.2019

Job overview

  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Multipharma
Banha, Egypt

Telesales Supervisor
01.2017 - 11.2019

Job overview

  • Maximized productivity by directing training and mentoring of each employee.
  • Monitored call quality, speed and effectiveness of each team member and developed improvement plans to help each agent reach full potential.
  • Collaborated with upper management about ways to improve customer experience and increase sales.
  • Developed, utilized and reported on success metrics.
  • Led team of 6 sales professionals bringing in over $200000 in yearly revenue.

Multipharma
Banha, Egypt

Telesales Representative
01.2014 - 12.2016

Job overview

  • Opened new accounts and documented personal, demographic, and payment information in system.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Recorded contact information of customers and potential customers in internal database.

T3A Pharma Cmpany
Banha, Egypt

Sales Representative
04.2006 - 04.2013

Job overview

  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Trained and mentored new sales representatives.
  • Used customer insights to develop innovative sales strategies to increase sales.

Education

Faculty of Education
Banha Egypt

Bachelor of Science from High School Teaching
09.1997 - 05.2001

Skills

    Employee training

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Software

Microsft office

Interests

Football

Timeline

Telesales Supervisor

Soficopharm
06.2022 - Current

Purchase Executive

A3M Pharma
06.2021 - 05.2022

Telesales Supervisor

UCP Pharma
12.2019 - 04.2021

Sales Supervisor

Multipharma
11.2019 - 12.2019

Telesales Supervisor

Multipharma
01.2017 - 11.2019

Telesales Representative

Multipharma
01.2014 - 12.2016

Sales Representative

T3A Pharma Cmpany
04.2006 - 04.2013

Faculty of Education

Bachelor of Science from High School Teaching
09.1997 - 05.2001
Nashed Mohamed Rabea