NASSER GAMAL AHMED ABDEL NASSER
Sales Manager
Riyadh
Summary
Results-driven Sales Professional with extensive experience in luxury retail, customer relations, and sales management across Riyadh and regional markets. Proven track record of spearheading effective B2B and B2C sales strategies, consistently exceeding revenue targets, and building long-term client loyalty. Skilled in negotiation, consultative selling, and quality assurance, with a strong ability to manage high-performing teams and optimize customer satisfaction. Seeking to leverage expertise in client retention and strategic sales management to drive joint success and business growth within a dynamic team. Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Sales Manager & Quality Control Inspector
Jazel chocolate
09.2023 - Current
- Implemented CRM solutions, enhancing lead conversion by 40%.
- Exceeded sales targets by 30% year-over-year consistently.
- Developed strategic partnerships, boosting revenue by 25%.
- Led a high-performing sales team of 15, driving engagement.
- Trained and mentored junior sales staff, improving team performance.
- Cultivated strong client relationships, resulting in 90% retention.
- Negotiated contracts, increasing profit margins by 15%.
- Spearheaded B2B and B2C sales strategies in the Riyadh market, driving a 20% year-over-year revenue increase.
- Managed and mentored a high-performing sales team, boosting individual conversion rates by 15% through targeted coaching.
Cashier
Monginis Patisserie
11.2022 - 07.2023
- Consistently met and exceeded daily sales targets, contributing to revenue.
- Resolved customer inquiries, boosting loyalty and repeat business.
- Achieved a 20% increase in upselling through product recommendations.
Customer service representative
Concentrix
06.2020 - 10.2022
- Resolved an average of 40+ customer issues daily.
- Maintained a 95% positive customer satisfaction (CSAT) rating.
- Decreased average caller wait time by 15% through faster ticketing.
Jewelry Sales Associate
Nour El Islam Jewelry
12.2019 - 08.2022
- Upsold high-margin items, including custom designs and premium gemstone settings, boosting store profit margins.
- Cross-sold jewelry care kits and lifetime warranty plans to 35% of eligible customers, securing recurring business.
- Managed and audited high-value inventory with 100% accuracy during daily openings and closings, minimizing discrepancies.
Accountant
Meringe patisserie
01.2017 - 10.2019
- Implemented cost-saving strategies, saving $50K annually.
- Strengthened client relationships, achieving 40% retention rate.
- Leveraged advanced software to boost productivity by 35%.
Education
Bachelor of commerce - undefined
Zagazig University
Egypt06.2022
Skills
- Sales Forecasting
- Team Leadership
- Performance Analytics
- Market Analysis
- Performance Management
- Market Penetration
- Strategic Planning
- Negotiation Skills
- Sales Strategy
- Client Acquisition
Timeline
Sales Manager & Quality Control Inspector
Jazel chocolate
09.2023 - Current
Cashier
Monginis Patisserie
11.2022 - 07.2023
Customer service representative
Concentrix
06.2020 - 10.2022
Jewelry Sales Associate
Nour El Islam Jewelry
12.2019 - 08.2022
Accountant
Meringe patisserie
01.2017 - 10.2019
Bachelor of commerce - undefined
Zagazig University