Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports, and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads, resulting in a high sales close rate. Understands the importance of working with customers and other executives, as well as keeping staff informed and motivated. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing a solid history of success in boosting program operations efficiency, conversion rates, and performance. Well-versed in both online and traditional marketing approaches. Sophisticated Head of Sales with background propelling company offerings and brand through focused strategies. Confident and smooth communicator when delivering presentations and maintaining client relationships. Focused when analyzing competitors and target markets to determine unique selling propositions and maximize revenue.
Hi, I’m
Nermeen Ezz
Head Of Sales
United Arab Emirates
Summary
Overview
24
years of professional experience
84
years of post-secondary education
2
Languages
Work History
Lapis Travel and Tourism
Head of Sales & Marketing
10.2021 - Current
Job overview
- Drive organizational change by reevaluating company structure to better align departments with overall goals.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
- Created culture of accountability amongst employees, thereby increasing productivity levels.
- Established robust sales pipelines by leveraging market data and conducting targeted outreach efforts.
- Enhanced customer loyalty by developing tailored solutions that addressed their unique challenges and promoted long-term success.
TIME HOTELS
Assistant Director of Sales
7 2018 - 10.2021
Job overview
- Championed collaboration between internal departments, including marketing, operations, finance, or HR, effectively bridging gaps for seamless sales execution.
- Evaluated employee performance regularly and set individualized goals aimed at improvement while recognizing achievements.
- Mentored junior sales staff members, providing guidance on best practices and professional development opportunities.
- Assess client feedback regularly in order to make necessary adjustments or enhancements within departmental approach.
- Optimized sales pipeline by identifying bottlenecks within processes and implementing improvements accordingly.
- Implemented successful lead generation campaigns that resulted in increased prospect inquiries and conversions.
Auris Inn Al Muhanna Hotel
Sales & Marketing Manager
01.2016 - 05.2018
Job overview
- Managed cross-functional teams to execute successful product launches and marketing initiatives.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Spearheaded trade show participation, showcasing products effectively while networking with potential partners or clients.
- Enhanced team collaboration through regular communication channels, fostering positive work environment where ideas could flourish.
- Collaborated with internal departments to develop cohesive messaging across multiple platforms.
- Delivered persuasive presentations to key stakeholders, securing buy-in for critical projects or proposals
My Way Tourism L.L.C
Sales Manager
12.2014 - 01.2016
Job overview
- Implemented performance-based incentives and motivational coaching to oversee productive sales team.
- Carefully preparing and executing targeted sales campaigns allowed us to routinely surpass sales targets.
- Examined market patterns in order to spot fresh business prospects, which resulted in expansion of operations into lucrative sectors.
- Improved cohesiveness and morale within sales team, planning team-building exercises, and keeping lines of communication open.
- Enhanced productivity of sales force through use of sales automation technologies and simplification of administrative duties.
- Created framework for competitive analysis that allowed sales strategies and plans to be changed proactively.
Fly Dubai
Flight Attendant
09.2010 - 11.2014
Job overview
- Pre-flight safety checks and adherence to FAA regulations were implemented to maintain safe cabin environment.
- Enhanced passenger call response times for flight attendants through use of more effective workflow.
- Worked together with other crew members to provide passengers on both domestic and international flights with flawless travel experience.
- Increased enrollment by promoting airline's loyalty program to customers.
- Ensured that all flights were conducted in accordance with federal aviation regulations, which helped airline achieve exceptional safety record.
- Completed all pre-boarding tasks efficiently in order to guarantee departures on time.
Emirates Airlines
Flight Attendant
11.2006 - 09.2010
Job overview
- Maintained safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Improved flight attendants' response times to passenger calls by implementing more efficient workflow.
- Increased customer satisfaction by providing high-quality service and attending to passengers' needs with empathy and professionalism.
- Collaborated with airport personnel to resolve boarding and disembarking delays, minimizing inconvenience to passengers.
- Collected and reported feedback from passengers to airline management, contributing to continuous service improvement.
- Assured timely departures by efficiently completing all pre-boarding tasks.
Canada Network & System Technology
Business Development Manager
10.2003 - 10.2006
Job overview
- Fully in-charge of corporate sales
- Handling all Sheikh Zayed roads, DIFC, DIC and Jabel Ali FZA
- Led cross-functional teams to launch marketing campaigns, resulting in increased brand awareness.
- Mentored junior team members in effective sales techniques, fostering high-performance culture within organization.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for company.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Improved sales team performance with targeted training programs focused on advanced sales techniques and product knowledge.
Modern Emirates Furniture & Office Equipment's
Sales Manager
09.2000 - 09.2003
Job overview
- Offering design contracts and large selection of expensive, high-end office furniture to businesses in Dubai.
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Consistently surpassed sales goals by carefully planning and carrying out focused sales campaigns.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships
Education
HALIFAX UniversityUSA
No Degree from Business Administration Specializing in Sales And
Current - 11.2025
University Overview
Ajman University of Science & TechnologyAjman
Bachelor's Degree from College of Pharmacy And Health Sciences
10.1996 - 08.2024
University Overview
Skills
Customer Segmentation
Timeline
Head of Sales & Marketing
Lapis Travel and Tourism
10.2021 - Current
Sales & Marketing Manager
Auris Inn Al Muhanna Hotel
01.2016 - 05.2018
Sales Manager
My Way Tourism L.L.C
12.2014 - 01.2016
Flight Attendant
Fly Dubai
09.2010 - 11.2014
Flight Attendant
Emirates Airlines
11.2006 - 09.2010
Business Development Manager
Canada Network & System Technology
10.2003 - 10.2006
Sales Manager
Modern Emirates Furniture & Office Equipment's
09.2000 - 09.2003
Ajman University of Science & Technology
Bachelor's Degree from College of Pharmacy And Health Sciences
10.1996 - 08.2024
Assistant Director of Sales
TIME HOTELS
7 2018 - 10.2021
HALIFAX University
No Degree from Business Administration Specializing in Sales And
Current - 11.2025
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