Nermin Ibrahim

• Internal initiative running as Agile project simulation on JIRA with all its artifacts and ceremonies.
• Responsibilities:
• Support projects moving towards the agile principles.
• Support JIRA setup for new projects.
• Provide Agile/JIRA trainings and support project scrum teams in day to day activities.
• Coordinate scrum ceremonies along the sprint.
• Remove team impediments.

Project Name : NEOM-KSA
Working as Tools Consultant for JIRA & Confluence starting the configuration till the actual deployment on client side.
Responsibilities:
•Led the setup and configuration of JIRA and Confluence environments tailored to project needs.
•Provided expert consultation on optimizing workflows, permissions, and templates.
•Delivered training sessions to project teams on JIRA/Confluence usage and best practices.
•Supported agile teams in managing EPICs, stories, and sprint boards effectively.
•Ensured seamless integration of JIRA with reporting tools and dashboards.

• Working as Agile PMO Lead for a team of 11 PMO members located in both Egypt & India, managing and leading the team delivery.
• Responsibilities:
• Working directly with Program Managers to ensure applying standards and processes.
• Leading the program reporting in standard tools showing accurate status with zero non-compliance incidents.
• Attend all sprint ceremonies along with Delivery Leads/Program Managers and solving impediments as applicable.
• Generating weekly Power BI reports with projects status highlighting the RED issues to be resolved.
• Leading weekly risks/issues review meeting discussing the risk response plans and strategies.
• Maintain projects financials and report variances and closely monitoring /securing revenue.
• Monitor team capacity and distribute tasks and make sure no single point of failure.
• Report project status and team utilization towards center leadership.
• Creating EPICs in Jira/Confluence supporting delivery leads.

• Project Name: Rolls-Royce Account
• Working as Portfolio PSA supporting 3 Portfolio with all their relevant projects. Complete support to Portfolio Leads and all PMs in different knowledge areas and being SPOC for a team of 3 resources towards leadership.
• Responsibilities:
• Supporting almost 60 projects under (Defence & INFRA) portfolios in Initiation , execution & closure phases.
• Leading the portfolio in correct reporting for projects in standard tools showing accurate status with zero non-compliance incidents.
• Responsible for registrations in PPMC for each new project.
• Generating monthly reports for projects compliance so PLs can take corrective actions on time.
• Supporting the new project setup in the different DXC tools to be aligned with company strategy.
• Responsible for recognizing revenue on time as per milestones.
• Working closely with finance team on plans submitted for each project (Forecast, Actuals ,.....).
• Attending monthly L2 review along with Portfolio Leads and PMs and Finance team with a governance view on all projects.

• Project Name: Vodafone UK Account
• Working as Service Delivery Manager for VF UK account for a team of 4 resources. Responsible for resources allocations, Responsible for reporting the projects status
• Responsibilities:
• Supporting all domains under the account (Online domain , Integration domain , BI, ....) with all its sub projects.
• Handling financial activities and preparing financial reports for higher management.
• Providing weekly reports to measure SLA and showing RED projects who didn’t meet SLA.
• Providing weekly LDSM reports showing the overall demand across the account.
• Coaching/Mentoring PMs with guidance/advice helping them securing revenue and gaining more opportunities.
• Providing weekly Timesheets for all projects so effort/cost can be tracked on weekly basis.

• Project Name: Vodafone UK
• Working as PSA for VF UK account for almost 6 years plus being SDM successor and PMO Technical Lead for the last 3 years. being the Go TO person in the technical and complex issues.
• Responsibilities:
• Managing projects under VF UK account for more than 5 years helping the account securing revenue for almost 6M GBP.
• Monthly financial analysis interms of forecast, actuals & variance analysis.
• Delegate from PMs for PPMC weekly/monthly submission.
• Generating monthly dashboard using Power BI showing project statistics extracted from PPMC.
• Coordinating between multiple and leverage team in various countries.
• Conducting sessions for new PMs to inform them with PMO process & tools and how to apply it in their projects.
• Leading financial WD4 Reviews along with APL & program managers and finance team.
• Handling the audits and preparing all needed documents assuring 0 NCs.
• Managing the actions, risks, issues & change management logs throughout the project.
• PPMC and Procurement SME.

• Project Name: Vodafone Netherlands
• Responsibilities:
• Incidents/Problems solving and root cause analysis.
• Incident management tracker to assure following the SLA.
• Deploying releases into live environment.
• SLA reporting.
• Creating UNIX scripts as part of automation.
• Good knowledge in apache and WebLogic execution.