Word
Nevin Sali Abou Zead
German Native Speaker/ Interpreter
Alexandria,C
Summary
Seasoned Operations Manager with solid record of success in streamlining operations to decrease costs and promote organizational efficiency.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
3
3
Language
Work History
Operations Manager
Logitrade
Düsseldorf and Cairo
10.2020 - Current
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Striving for large projects
- Created brochures and homepage
- Evaluated upcoming program plans to forecast expected resource needs.
- Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.
- Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.
Student Worker
THGA Bochum ( University in Germany)
Bochum , Nordrhein Westphalen
01.2018 - Current
- Advise new students ( refugees who have their High school diploma) and register them
- Enroll and register at the technical university
- Organize events and activities for students , such as
e.g. film screenings, extra shift (several city visits in one day), welcome day
one day),welcome day........ - Helping students to integrate
- Data entry
- Work with MS Word, MS Excel and Outlook
- Answer phone calls
- Create posters to advertise the events
- Carrying out administrative tasks according to specifications
- Forwarding registrations to the Student Secretariat
- Archiving documents
- Incorporating new registrations from participants
- Organized and managed events and projects as part of community support services.
Interpreter (German and English)
Pia Stadtdienste
Mülheim, Nordrhein Westphalen
02.2016 - 10.2020
- Attended training programs to improve professional knowledge and interpretation skills.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Support for young people, women and children ( social work)
- Accompanying refugees to doctors, offices, etc.
Translation of pre-op exams , normal doctor visits,
births and in the delivery room - Translation of critical psychological cases with several
psychologists including child psychologists - Translate for courts and lawyers
- Translate at the police (theft, violence against women)
- Translate symptoms of various illnesses
Instructor for the Creative Workshop
Pia Stadtdienste
Mülheim, Nordrhein Westphalen
04.2019 - 11.2019
- Taught German ( learning by doing )
- Built up the workshop
- Built up furniture
- Restored and painted old pieces of furniture
- Supervision of the following projects:
- Beauty (hairdressing, make-up, painting nails, ....)
sewing machine ( designing and making bags, aprons, etc.) - Drawing instructor
- Carrying out administrative tasks
- Handle e-mails
- Support and strengthen the ladies mentally
- Photo studio:
- Made application photo and capture the processes
Real Estate Assistant
Pia Stadtdienste
Mülheim, Nordrhein Westphalen
07.2017 - 04.2019
- Generated leads for rental properties through cold calls and referrals.
- Created and implemented marketing plans to drive sales.
- Liaised between landlords and tenants to provide positive experiences for both parties.
- Visiting flats with refugees and translating the complete
translate the rooms into Arabic or English. - Handing over and returning keys
- Registering liability insurance
- Making telephone calls
- Create posters for renting
- Take out liability insurance for new flats
- Contacting landlords when looking for accommodation or to report damage
or to report damage, as the refugees do not speak German. - Registering electricity/gas with the utility company or cancelling it
- Prepare rental offers and submit them to the job centre
- Archiving documents
- Negotiating tenancy agreements and addenda (translation of the
contracts for the refugees) - Translate handover and delivery protocols
Library Assistant
TU Dortmund
Dortmund, Nordrhein Westphalen
06.2015 - 12.2015
- Supported staff with facility maintenance, security, services and daily staff tasks.
- Greeted patrons warmly and offered to assist with any issues or needs.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
- Collected and processed fines on overdue library materials.
Student Worker
TÜV Nord Germany
Dortmund , Nordrhein Westphalen
05.2014 - 12.2014
- Worked with [type] customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
High School Diploma -
Gesamtschule Süd
Essen Germany 08.2007 - 06.2010
Bachelor of Science - Mechanical Engineering
THGA Bochum Online Course
Bochum 09.2017 - Current
Skills
Supply Chain Management
Business planning
Native Speaker German
Operations management
Finance background
Startups and turnarounds background
Fluent in English
Word processing skills
Microsoft Word
Software
Excell
Outlook
Timeline
Operations Manager
Logitrade
10.2020 - Current
Instructor for the Creative Workshop
Pia Stadtdienste
04.2019 - 11.2019
Student Worker
THGA Bochum ( University in Germany)
01.2018 - Current
Bachelor of Science - Mechanical Engineering
THGA Bochum Online Course
09.2017 - Current
Real Estate Assistant
Pia Stadtdienste
07.2017 - 04.2019
Interpreter (German and English)
Pia Stadtdienste
02.2016 - 10.2020
Library Assistant
TU Dortmund
06.2015 - 12.2015
Student Worker
TÜV Nord Germany
05.2014 - 12.2014
High School Diploma -
Gesamtschule Süd
08.2007 - 06.2010