Word
Nevin Sali Abou Zead
German Native Speaker/ Interpreter
Alexandria,C
Summary
Seasoned Operations Manager with solid record of success in streamlining operations to decrease costs and promote organizational efficiency.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
3
3
Language
Work History
Operations Manager
Logitrade
Düsseldorf and Cairo
10.2020 - Current
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Striving for large projects
- Created brochures and homepage
- Evaluated upcoming program plans to forecast expected resource needs.
- Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.
- Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.
Student Worker
THGA Bochum ( University in Germany)
Bochum , Nordrhein Westphalen
01.2018 - Current
- Advise new students ( refugees who have their High school diploma) and register them
- Enroll and register at the technical university
- Organize events and activities for students , such as
e.g. film screenings, extra shift (several city visits in one day), welcome day
one day),welcome day........ - Helping students to integrate
- Data entry
- Work with MS Word, MS Excel and Outlook
- Answer phone calls
- Create posters to advertise the events
- Carrying out administrative tasks according to specifications
- Forwarding registrations to the Student Secretariat
- Archiving documents
- Incorporating new registrations from participants
- Organized and managed events and projects as part of community support services.
Interpreter (German and English)
Pia Stadtdienste
Mülheim, Nordrhein Westphalen
02.2016 - 10.2020
- Attended training programs to improve professional knowledge and interpretation skills.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Support for young people, women and children ( social work)
- Accompanying refugees to doctors, offices, etc.
Translation of pre-op exams , normal doctor visits,
births and in the delivery room - Translation of critical psychological cases with several
psychologists including child psychologists - Translate for courts and lawyers
- Translate at the police (theft, violence against women)
- Translate symptoms of various illnesses
Instructor for the Creative Workshop
Pia Stadtdienste
Mülheim, Nordrhein Westphalen
04.2019 - 11.2019
- Taught German ( learning by doing )
- Built up the workshop
- Built up furniture
- Restored and painted old pieces of furniture
- Supervision of the following projects:
- Beauty (hairdressing, make-up, painting nails, ....)
sewing machine ( designing and making bags, aprons, etc.) - Drawing instructor
- Carrying out administrative tasks
- Handle e-mails
- Support and strengthen the ladies mentally
- Photo studio:
- Made application photo and capture the processes
Real Estate Assistant
Pia Stadtdienste
Mülheim, Nordrhein Westphalen
07.2017 - 04.2019
- Generated leads for rental properties through cold calls and referrals.
- Created and implemented marketing plans to drive sales.
- Liaised between landlords and tenants to provide positive experiences for both parties.
- Visiting flats with refugees and translating the complete
translate the rooms into Arabic or English. - Handing over and returning keys
- Registering liability insurance
- Making telephone calls
- Create posters for renting
- Take out liability insurance for new flats
- Contacting landlords when looking for accommodation or to report damage
or to report damage, as the refugees do not speak German. - Registering electricity/gas with the utility company or cancelling it
- Prepare rental offers and submit them to the job centre
- Archiving documents
- Negotiating tenancy agreements and addenda (translation of the
contracts for the refugees) - Translate handover and delivery protocols
Library Assistant
TU Dortmund
Dortmund, Nordrhein Westphalen
06.2015 - 12.2015
- Supported staff with facility maintenance, security, services and daily staff tasks.
- Greeted patrons warmly and offered to assist with any issues or needs.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
- Collected and processed fines on overdue library materials.
Student Worker
TÜV Nord Germany
Dortmund , Nordrhein Westphalen
05.2014 - 12.2014
- Worked with [type] customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
High School Diploma -
Gesamtschule Süd
Essen Germany 08.2007 - 06.2010
Bachelor of Science - Mechanical Engineering
THGA Bochum Online Course
Bochum 09.2017 - Current
Skills
Supply Chain Management
Software
Excell
Outlook
Timeline
Operations Manager
Logitrade
10.2020 - Current
Instructor for the Creative Workshop
Pia Stadtdienste
04.2019 - 11.2019
Student Worker
THGA Bochum ( University in Germany)
01.2018 - Current
Bachelor of Science - Mechanical Engineering
THGA Bochum Online Course
09.2017 - Current
Real Estate Assistant
Pia Stadtdienste
07.2017 - 04.2019
Interpreter (German and English)
Pia Stadtdienste
02.2016 - 10.2020
Library Assistant
TU Dortmund
06.2015 - 12.2015
Student Worker
TÜV Nord Germany
05.2014 - 12.2014
High School Diploma -
Gesamtschule Süd
08.2007 - 06.2010
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