Summary
Overview
Work history
Education
Skills
Certification
Languages
Hobbies
Competencies
Timeline
AdministrativeAssistant
Noha Fathy

Noha Fathy

Egypt,Cairo Governorate

Summary

Highly strategic and results-oriented HR Manager with 10+ years of progressive experience driving organizational success through comprehensive human capital management. Expertise in developing and executing end-to-end HR strategies, including talent acquisition, performance management, and total rewards. Proven ability to analyze employee engagement survey data, design and implement targeted retention programs, and lead organizational development initiatives to foster a high-performance culture. Adept at acting as a strategic business partner to senior leadership, ensuring HR policies are compliant, consistent, and directly aligned with overall business objectives. Seeking to leverage a strong background in employee relations and strategic workforce planning to manage and optimize human resources functions.

Overview

17
17
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work history

Human Resources Manager

Systems Engineering of Egypt - SEE
Cairo, Egypt
10.2024 - Current

1. Strategic HR and Organizational Development 2. Employee Engagement, Culture, and Retention Programs 3. Talent Acquisition and Workforce Planning 4. Compensation, Benefits, and HRIS 5. Performance Management and Development 6. Employee Relations and Compliance

  • Strategy Implementation: Develop, recommend, and implement HR programs and policies that support business goals and comply with employment regulations.
  • Change Management: Drive organizational change initiatives, ensuring clear communication and employee engagement throughout the process.
  • HR Metrics & Reporting: Utilize HR data and analytics to inform business decisions, track key performance indicators (KPIs) for the HR function, and report findings to the leadership team.
  • Budget Management: Manage the HR departmental budget and oversee the payroll system to ensure accuracy and compliance.
  • Diagnostics and Strategy: Conduct regular stay interviews and analyze exit interview data to identify key drivers of employee turnover and satisfaction.
  • Retention Program Management: Design, implement, and manage proactive retention programs targeting critical employee segments, high-potential staff, and roles with high turnover risk.
  • Engagement Strategy: Design, implement, and manage comprehensive HR initiatives and programs aimed at enhancing employee motivation, job satisfaction, and overall retention.
  • Engagement Survey Management: Oversee the end-to-end administration of the annual or periodic employee engagement survey. This includes planning, communication, data analysis, and presenting results to leadership.
  • Action Planning: Lead post-survey action planning sessions with department managers, ensuring effective, measurable interventions are developed and implemented to address key areas of improvement (e.g., work-life balance, development).
  • Culture Building: Champion company culture and values, promoting a positive, inclusive, and high-performance work environment.
  • Recruitment Strategy: Oversee the full-cycle recruitment process, developing effective sourcing strategies to attract high-caliber talent across all departments.
  • Onboarding and Offboarding: Design and manage comprehensive onboarding programs to ensure new hires are integrated smoothly and effectively. Manage the offboarding process, including exit interviews and related documentation.
  • Succession Planning: Work with senior management to identify key organizational positions and develop internal talent and succession plans to ensure continuity.
  • Compensation Management: Conduct regular market benchmarking to ensure competitive salary structures. Manage and administer the company's compensation and bonus programs.
  • Benefits Administration: Oversee the design, communication, and administration of all employee benefits (e.g., health insurance, retirement plans).
  • HRIS Management: Ensure the efficient and accurate management of the Human Resources Information System (HRIS), leveraging technology to streamline HR processes and data management.
  • Performance Cycle: Manage the annual and ongoing performance review process, coaching managers on goal setting, feedback delivery, and performance improvement plans (PIPs).
  • Training and Development: Identify company-wide training needs. Plan and execute learning and development programs to enhance employee skills, leadership capabilities, and career progression.
  • Career Pathing: Develop clear internal career paths and promotional guidelines to support employee retention and internal mobility.
  • Policy Enforcement: Interpret and administer HR policies, ensuring fair and consistent application across the organization.
  • Conflict Resolution: Act as a neutral party to investigate and resolve employee grievances, disciplinary issues, and conflicts in accordance with company policy and legal requirements.
  • Legal Compliance: Ensure the organization is compliant with all local, state, and federal labor laws, maintaining up-to-date knowledge of regulatory changes.

Human Resources Business Partner

Systems Engineering of Egypt-SEE
Cairo, Egypt
08.2020 - 10.2024
  • Serve as a trusted advisor to management, providing expert guidance on people-related issues and aligning HR strategies with overall business objectives.
  • Key Responsibilities
  • Business Partnership: Build strong relationships with business leaders to understand their strategic goals and challenges.
  • Talent Management: Implement talent acquisition, development, and retention strategies to support business growth.
  • Employee Relations: Manage employee relations issues, conduct investigations, and provide conflict resolution.
  • Performance Management: Oversee performance management processes, including goal setting, performance reviews, and talent development.
  • Organizational Development: Drive organizational change and development initiatives.
  • Change Management: Support organizational change initiatives by managing communication, training, and resistance.
  • HR Policy and Compliance: Ensure compliance with employment laws and company policies.
  • Data Analysis: Analyze HR metrics and data to identify trends and inform decision-making.

Human Resource Generalist

Rayat Marketing Consultation
Cairo, Egypt
02.2017 - 08.2020
  • Handle a wide range of HR functions, supporting the overall HR strategy. Act as a liaison between employees and management, ensuring smooth HR operations.
  • Core Responsibilities
  • Onboarding and off-boarding: Manage the entire employee life cycle, from pre-hire to exit.
  • Recruitment: Manage the process of sourcing, screening, and interviewing candidates.
  • Employee Relations: Handle employee inquiries, grievances, and conflicts.
  • Benefits Administration: Oversee employee benefits programs, enrollment, and changes.
  • Payroll and Compensation: Support payroll processing and administration of compensation plans.
  • HRIS Management: Maintain and update HR information systems.
  • Compliance: create and review all entire policies and ensure compliance with employment laws and regulations.
  • Training and Development: plan, and coordinate the employee's training and development programs.
  • Performance Management: Manage the performance review processes.

HR Specialist

Allianz Insurance
12.2014 - 02.2017
  • Responsible for supporting various HR functions. Serve as the first point of contact for employees and play a crucial role in ensuring a positive employee experience.
  • Key Responsibilities
  • Recruitment and Selection
  • Posting job openings
  • Screening resumes and applications
  • Conducting interviews
  • Extending job offers
  • Onboarding new hires
  • Employee Relations
  • Handling employee inquiries and complaints
  • Addressing disciplinary issues
  • Conducting investigations
  • Facilitating conflict resolution
  • Benefits Administration
  • Managing employee benefits programs
  • Processing benefit enrollments and changes
  • Ensuring compliance with benefit regulations
  • Payroll Processing
  • Ensuring accurate and timely payroll processing
  • Administering payroll taxes and deductions
  • HR Data Management
  • Maintaining employee records and files
  • Updating HR information systems
  • Generating HR reports
  • Training and Development
  • Assisting with training program development and delivery
  • Tracking employee training records
  • Identifying employee development needs
  • Compliance
  • Ensuring compliance with employment laws and regulations
  • Conducting internal audits and reviews

Financial Advisor

HSBC Bank
09.2013 - 11.2014
  • Provide comprehensive financial planning and investment advice for clients. Help individuals and businesses make informed decisions to achieve their financial goals.
  • Key Responsibilities
  • Build strong relationships with clients by understanding their financial goals and risk tolerance.
  • Negotiate payment plans and settlement agreement
  • Update account statuses and maintain accurate records

HR Coordinator

Al-Jazeera Language School
07.2012 - 08.2013
  • Provide administrative and operational support.
  • Key Responsibilities
  • Administrative Support
  • Maintaining employee files and records
  • Scheduling interviews and meetings
  • Coordinating HR-related events and training sessions
  • Assisting with onboarding and offboarding processes
  • Data entry and record keeping
  • HR Operations
  • Processing payroll and benefits
  • Assisting with performance management processes
  • Handling employee inquiries and complaints
  • Ensuring compliance with HR policies and regulations
  • Recruitment and Selection
  • Posting job openings
  • Screening resumes and applications
  • Scheduling interviews
  • Assisting with onboarding new hires

KG teacher of English

Al-Jazeera Language School
08.2010 - 06.2011
  • Key Responsibilities
  • Deliver effective English language lessons using a variety of teaching methods and materials.
  • Monitor students' progress, provide feedback, and adjust teaching strategies accordingly.
  • Create a positive and inclusive classroom environment conducive to learning.
  • Build strong relationships with parents, providing regular updates on student progress and offering support.
  • Participate in professional development opportunities to enhance teaching skills and knowledge.

Customer Service Rep

Vodafone
08.2009 - 05.2010
  • Key Responsibilities
  • Provided top-notch support for increased customer satisfaction.
  • Handle inbound customer inquiries through various channels (phone, email, chat).
  • Identify and resolve customer issues efficiently and effectively.

Telesales Representative (Internship)

Amecho Tech
08.2008 - 11.2008
  • Generate new sales leads through outbound calling and email campaigns.

Education

BSc - Faculty of Arts, English Department

Cairo University
06.2006 - 05.2010

HR Analytics -

ESLSCA
09.2024 - 11.2024

Professional in Human Resources -

The Candian Chamber of Commerce in Middle East - CanCham

Skills

  • People management
  • Cultural Leadership
  • Emotional Intelligence
  • Strategic Management
  • Analytical thinking
  • Decision Making
  • Leading disciplinary procedures
  • Employee welfare consciousness
  • Ethics and compliance understanding
  • Recruitment strategy
  • Succession planning insight
  • Diversity and inclusion advocacy
  • Performance appraisal system design
  • Organizational effectiveness enhancement
  • HR policies development
  • Onboarding process implementation
  • Exceptional communicator
  • Conflict Resolution
  • Training and Development
  • Performance Management
  • Excel proficiency
  • Payroll
  • Employee onboarding procedures
  • Benefits programmes

Certification

  • HR Professional Diploma, Canadian Chamber of Commerce -CMTI (A) May 2020 - September 2020
  • HR Analytics , ESLSCA September 2024 - November 2024
  • Team Wok , Logic Training& HR Development May 2022 - May 2022
  • Leadership, Logic Training& HR Development September 2022 - September 2022
  • Seven Communication Sins, Logic Training& HR Development May 2023 - May 2023
  • Radio Fundamentals , Pronto FM
  • Power BI

Languages

Arabic
English

Hobbies

Athletics, Dubbing, Shopping

Competencies

  • Strong business acumen and understanding of HR practices
  • Excellent communication and interpersonal skills
  • Ability to build relationships and influence stakeholders
  • Problem-solving and decision-making skills
  • Knowledge of employment laws and regulations
  • Strong attention to detail and accuracy
  • Excellent organizational and time management skills
  • Proficiency in insurance software and systems
  • Strong analytical and problem-solving skills

Timeline

Human Resources Manager

Systems Engineering of Egypt - SEE
10.2024 - Current

HR Analytics -

ESLSCA
09.2024 - 11.2024

Human Resources Business Partner

Systems Engineering of Egypt-SEE
08.2020 - 10.2024

Human Resource Generalist

Rayat Marketing Consultation
02.2017 - 08.2020

HR Specialist

Allianz Insurance
12.2014 - 02.2017

Financial Advisor

HSBC Bank
09.2013 - 11.2014

HR Coordinator

Al-Jazeera Language School
07.2012 - 08.2013

KG teacher of English

Al-Jazeera Language School
08.2010 - 06.2011

Customer Service Rep

Vodafone
08.2009 - 05.2010

Telesales Representative (Internship)

Amecho Tech
08.2008 - 11.2008

BSc - Faculty of Arts, English Department

Cairo University
06.2006 - 05.2010

Professional in Human Resources -

The Candian Chamber of Commerce in Middle East - CanCham
Noha Fathy