Noha Kamel Selim
Dokki,Giza
Summary
seeking for a challenging job in a leading local or international organization, in which I can practice my academic and practical experience to enhance my personal and working abilities for the benefit of the work place and my future.
Overview
10
10
years of professional experience
20
20
years of post-secondary education
Work history
Supervisor administration
Al-mosafer for Call Center
07.2019 - 02.2020
- Improved team efficiency by implementing new scheduling practices.
- Facilitated monthly training sessions for enhanced staff performance.
- Ensured smooth operations with regular maintenance checks.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Managed daily operations to increase productivity.
- Organised team resources, resulted in improved project timelines.
Content Specialist
IVAS
01.2019 - 06.2019
- Enhanced brand reputation by developing and implementing strategic content plans.
- Managed a team of junior writers, fostering creativity whilst maintaining quality standards.
- Developed marketing plans to support department strategies.
Assistant Account Manager
IVAS
01.2018 - 01.2019
Customer service representative
Vodafone
07.2014 - 01.2017
Customer service representative
Wasla
10.2012 - 06.2014
- - Mountain View Project
- - Maxim Project "Bo-island"
- - Data Entry
Telesales Agent
United Global
04.2011 - 08.2012
Customer service representative
Orange
08.2010 - 03.2011
Education
Business Administration - English section, Major (Accounting)
Modern Academy
01.2006 - 01.2010
El Horreya Language School - undefined
(El Horreya Language School)
01.1990 - 01.2006
Skills
- Microsoft Office
- Internet
- Typing Speed
- Leadership
Personal Information
- Typing Speed: Advanced
- Date of birth: 10/17/88
- Nationality: Egyptian
Custom
- Swimming
- Running
- Play Tennis
- Making & selling hand-made Accessories
Timeline
Supervisor administration
Al-mosafer for Call Center
07.2019 - 02.2020
Content Specialist
IVAS
01.2019 - 06.2019
Assistant Account Manager
IVAS
01.2018 - 01.2019
Customer service representative
Vodafone
07.2014 - 01.2017
Customer service representative
Wasla
10.2012 - 06.2014
Telesales Agent
United Global
04.2011 - 08.2012
Customer service representative
Orange
08.2010 - 03.2011
Business Administration - English section, Major (Accounting)
Modern Academy
01.2006 - 01.2010
El Horreya Language School - undefined
(El Horreya Language School)
01.1990 - 01.2006
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