MS Office suite
Noha Madkour
Business Planning Manager
Alexandria,ALX
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
18
18
years of professional experience
Work History
Business Planning Manager
Pan Marine Egypt
01.2024 - Current
- Provide strategic planning support by developing long-term objectives and identifying short-term goals.
- Develop standard procedures to manage and maintain business operational objectives.
- Monitor departmental KPIs on continuous basis.
- Recommend ways to improve operational efficiency to reduce costs.
- Maintain in-depth knowledge of market dynamics such as competitor analysis, market share, demographic trends, and growth projections.
- Identify business problems and provide recommendations for improvements.
- Enhanced company''s strategic decision-making by analyzing market trends and developing comprehensive business plans.
- Worked closely with project managers to create project work scopes and schedules.
- Monitored activities for adherence to vital milestones and deliverables.
Manager OPSS
Hapag-Lloyd Egypt
06.2021 - 07.2023
- Provide business related support for the operations process with the goal to ensure catalog quality for correct steering of business and to provide management information and operational analysis.
- Cost monitoring and steering within all Operations Functions
- Assist Ops Director in preparing Terminal and Transport Budget and FC
- Maintain cost standards in the system and review on weekly / quarterly basis including TRACO, RMO and Activity Costs, TCV, Imbalance and ensure validity at all times
- Prepare and maintain SAP vendor agreements
- Cost monitoring and steering within all Operations Functions
- Provide adhoc statistics from all relevant systems to support special analysis for Management and Operations Staff
- Analyze problems and determine corrective actions
- Coordinate maintenance of Base Route Catalogues
- Clear Shipment quality and route-mode errors
- Clear SM35 errors and assist Work Order creation team to clear WO related errors
- KPI and costs analysis on continuous basis from all aspects / all possible combinations + permutations and provide feedback to Ops Director
- Provide Costs to internal customers for standard and special handling of routings, if not covered by Standard Costs
- Monitor and measure workload of direct reports to ensure best
process is in place - Ensure documentation is provided as required to statutory
authorities/ports/terminals for vessel calls. - Ensure consistent application of Hapag-Lloyd policies to all personnel actions
- Make certain that all departmental and functional training
requirements are fulfilled - Coach and develop team to execute all the required procedures
and functions - Monitor TREX and relevant recovery
- Prepare and maintain vendor contracts as per HL boiler templates and track validity of same and highlight to Ops Director for renewal
Supervisor Transshipment
Hapag-Lloyd Egypt
08.2018 - 06.2021
- Oversee HL’s port/terminal operations, ensuring that all cargo is
transshipped as planned, error-free, and that all arrangements and associated documentation are in full compliance with port requirements and regulations - Selected as Internal system superuser within 3 months of joining HL
- Booking forecast / confirmation to vessel operator
- FIS loading/ discharging list, check and entry loading confirmation
internal. - Transshipment: Clearance and terminal disposition.
- DG goods declaration / acceptance
- FIS Schedule maintenance as per guidelines
- POE to feeder operator, husbandry agents offices
- Control feeder performance.
- Creating TREX for COD shipments
- Weekly planning of transports.
- Creating Feeder WO.
- ICCL reports
Terminal/Husbandry Interface Executive
United Arab Shipping Agency Company - Egypt S.A.E
06.2015 - 08.2018
- Oversee UASC’s port/terminal operations, ensuring that all cargo is transshipped as planned, error-free, and that all arrangements and associated documentation are in full compliance with port
requirements and regulations - Ensure all planned containers are transshipped according to plan,
and in a safe manner - Handle Transhipment hold containers and follow up with POL and
POD. - Manage the Process of Damage Containers Replacement and
follow up with POL and POD - Prepare Transhipment summary report
- Responsible for ENS Dashboard for units to or VIA Europe minimum 48 hrs prior loading.
- Generate the PRC172 EDI file for the planned units 48 hrs prior
loading. - Act as point of contact on marine operations with staff of
partner lines and terminal operators, under the direction of
Transhipment Team Leader - Ensure all port operations are planned and executed in accordance with UASC’s requirements, with optimal productivity and cost effectiveness, and attention to service to customers
- Identify all containers requiring Transhipment between two vessels at the port, verify the connecting vessel(s), confirm
allocations/slot requirements, and complete all necessary
documentation.
Operation's Senior Coordinator
Maersk Line for Maritime Transport S. A. E.
05.2006 - 12.2011
- Joined during the Acquisition of P&O Nedlloyd as Operations assistant, promoted rapidly through a series of increasingly responsible operational positions.
- CY, port and Terminal related accounting.
- Estimates update for CY & Positioning for Alexandria.
- Coding of line and agency CY, positioning and Port costs.
- Outstanding local charges reporting and Management reports.
- Local storage, reefer power, 3rd party yards accounting.
- Authorities balance.
- Arrange for Vessel berthing at Alexandria Ports.
- Prepare loading and discharging lists for Alexandria Ports.
- Preparing Imo lists / approvals.
- Equipment Management in Alexandria.
- expect/prevent equipment shortage.
- handle shortage.
- prepare for a season with both sales & the higher equipment
desks. - Crewing for Maersk Ahram (Sign on/off, contracts, salaries, etc.)
Education
MBA - Supply Chain Management
Arab Academy For Science & Technology & Maritime T
Alexandria, Egypt 04.2001 -
Bachelor of Business Administration - Business Administration
Faculty of Commerce, Alexandria University
Alexandria Egypt 04.2001 -
High School Diploma -
Deutsche Schule Der Borromaerinnen
Alexandria, Egypt 04.2001 -
Skills
High capability of Analytical thinking
Excellent communication and negotiation skills
Oriented, focused determinant with specified objectives and fixed schedules
Excellent ability of brain storming and own mind mapping
Software
SAP
Languages
Arabic
Native language
English
Proficient
C2
German
Intermediate
B1
French
Intermediate
B1
Timeline
Business Planning Manager
Pan Marine Egypt
01.2024 - Current
Manager OPSS
Hapag-Lloyd Egypt
06.2021 - 07.2023
Supervisor Transshipment
Hapag-Lloyd Egypt
08.2018 - 06.2021
Terminal/Husbandry Interface Executive
United Arab Shipping Agency Company - Egypt S.A.E
06.2015 - 08.2018
Operation's Senior Coordinator
Maersk Line for Maritime Transport S. A. E.
05.2006 - 12.2011
MBA - Supply Chain Management
Arab Academy For Science & Technology & Maritime T
04.2001 -
Bachelor of Business Administration - Business Administration
Faculty of Commerce, Alexandria University
04.2001 -
High School Diploma -
Deutsche Schule Der Borromaerinnen
04.2001 -