Noor El-Din Yousry

SAP DBM/VMS/VSS Consultant, with 3+ years of experience in Automotive business, experienced in people handling, and driving the customer business requirements to the best digital transformation, have sufficient knowledge with other SAP modules (SD – MM – FICO – ABAP).

• EIM – Egyptian International Motors – Implementation, Cairo-Egypt
  Implementing SAP DBM for the following departments:
  (Kia,Renault,Hyundai,Yutong,Cummins,Komatsu,Bomag,Cifa,Yamaha,TCM and Turbo)
  • Including the following scope items:
  A. Customer management:
  i. Complaints processing
  B. Vehicle service:
  i. Service contracts management
  ii. MRS (Multi Resource Scheduling) & Appointment Scheduling
  iii. MSA – Mobile Service Advisor
  iv. Service quotations
  v. Service orders processing
  vi. Splits management
  vii. Warranty claims / recalls management
  viii. Time recording
  ix. Credit / Return memos
  x. Parts supersession
  xi. Cash desk

C. Authorizations:

i.Creation of All DBM users authorization roles according to their roles on the ground (Service advisor,Workshop engineer,Cashdesk, etc)