Norhan Farag

-Responsible for helping customers with product and service inquiries, billing issues, and technical support problems.

-Ensure customers satisfaction, and collaborate with cross-functional teams to resolve complex issues, and improve services.

-3 years of dealing with different clients, markets and costumers of diversive backgrounds and ensure meeting their requirements.

-transforms indoor spaces and furniture into safe, functional, and visually appealing areas.

-Provide support for lead designer and accompany them during client meetings at factory and showrooms

-Take measurements/photos of projects and create CAD drawings.

-Research décor and materials.

-Track and communicate status of orders in the factory and resolve problems if any.

-Respond to client questions and concern.