Norien Hassan
New Cairo,Cairo
Summary
Dynamic and detail-oriented professional with extensive experience as a Receptionist & Sales Assistant in the real estate sector. Proven expertise in office administration and customer service, excelling in appointment scheduling, client communication, and document management. Recognized for enhancing client relations and maintaining an organized reception area, ensuring smooth operations and exceptional visitor experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist & Sales Assistant – Real Estate
Fifth Settlement ,
New cairo
07.2024 - Current
- Greeted visitors and directed them to appropriate departments.
- Handled client calls and responded to inquiries professionally.
- Scheduled and coordinated meetings and property viewings.
- Maintained office organization and administrative support.
- Assisted in sales operations and document management.
- Answered phone calls and routed inquiries to relevant staff.
- Managed appointment schedules for staff and guests efficiently.
- Maintained organized reception area and ensured cleanliness.
- Assisted in handling incoming and outgoing mail and packages.
- Coordinated office supplies inventory and placed orders as needed.
- Provided administrative support by preparing documents and reports.
- Ensured compliance with company policies in reception operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated daily log book with information about visitors entering the premises.
Education
Some College (No Degree) - Psychology & Therapeutic Nutrition
New Mansoura University
Mansoura 12.2021 -
Skills
- Office administration
- Customer service
- Document management
- Appointment scheduling
- Data entry
- Meeting coordination
- Attention to detail
- Team collaboration
- Customer/Client relations
- Front desk operations
- Business administration
- Office management
- Meticulous and organized
Languages
Arabic
First Language
English
Intermediate (B1)
B1
Certification
• Learned Customer Service and Office Administration skills online
Affiliations
- Engaged in sports and personal hobbies.
- Learned new skills outside of work.
- Participated in volunteer activities.
Personal Development
- Volunteered in community activities.
- Practiced sports and personal hobbies.
- Learned new skills online.
References
References available upon request.
Timeline
Receptionist & Sales Assistant – Real Estate
Fifth Settlement ,
07.2024 - Current
Some College (No Degree) - Psychology & Therapeutic Nutrition
New Mansoura University
12.2021 -