Nour Abuo Saada

• Sketch out ideas and/or make models
• Create or develop a piece of work in response to a brief or commission.
• Good organizational skills and the ability to meet deadlines.
• Created diverse artwork using various mediums to enhance studio portfolio.
• Sketch out ideas and/or make models
• Collaborated with clients to understand artistic vision and deliver tailored solutions.
• Sold original art pieces through online platforms, gallery exhibitions, and direct customer interactions, generating consistent revenue streams while maintaining an active artist presence within the community.

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· Delivered 1,000+ virtual one-on-one sessions to professionals across Spain, Italy, and France, building strong rapport and tailoring communication to individual needs.

· Created a positive virtual environment that fostered engagement and trust, directly translating to skills in remote customer support and client relationship management.

· Maintained digital records of student progress and attendance with 99% accuracy.

· Designed feedback systems that improved client retention by 15%, demonstrating a results-driven approach to satisfaction and follow-through.

• Built rapport with regular customers by remembering names, preferences, and delivering
personalized service — translatable to VA client relationship management.
• Collaborated effectively with diverse team members and resolved interpersonal conflicts
professionally, contributing to a respectful and high-performing work environment.
• Managed high-pressure situations with composure, maintaining excellent service standards
demonstrating reliability and professionalism under pressure

· Planned 10+ events, coordinating logistics and troubleshooting day-of issues.

· Addressed logistical problems and unexpected circumstances in real time, demonstrating strong problem-solving and composure under pressure.

· Created promotional materials (flyers, websites) using Canva, boosting attendance by 30%.

· Maintained a safe, organized, and welcoming environment for all participants, ensuring a consistently positive experience.

• Identify and assess customers' needs to achieve satisfaction through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
• Customer orientation and ability to adapt/respond to different types of characters
• Take the extra mile to engage customers
• Achievements/Tasks

• Getting the classroom ready for lessons and clearing away afterwards so as to maintain a safe and clean environment
• Assisting Teachers in preparing the lesson materials
• Helping Teachers manage student behavior
• Helping pupils stay focused during class hours
• Achievements/Tasks

· Prepared and maintained organized classroom environments, ensuring a safe and productive space for all students.

· Supported lead teachers with classroom prep, material organization, and student behavior management.

· Helped students stay on task and engaged during class, applying communication and de-escalation techniques applicable to customer-facing roles.